AGPTEK® Hands-Free Call Center Noise Cancelling Corded Monaural Headset Headphone for Desk Telephone with 4-Pin RJ9 Crystal Head

Bought this for my new office and it works great. The company is in the process of getting us some really good headsets, but for the time being this one works great and was very affordable. The only thing I would say is that i wish the wire was a bit longer as I use a sit-stand desk and when i am standing its pretty much at the max and pulls a bit if i move around. But for what this one costs, I have zero complaints. I will note that on my NEC phone system at work, I had to remove the controller that comes with this one and plug the headset directly into the headset jack on the phone without the controller because the controller was not allowing the microphone to work properly even with all the different settings. But without the controller it works great!

Make sure you turn everything center to start. Hit the mute button until the first person you call hears you. My response back was I came through crystal clear. I give 👍🏻👍🏻👍🏻😎

I bought quite a few of these (8 binaural and 9 monaural model) AGP headsets over the past couple of years; they rarely fail to fail within a few months, some within weeks - a couple made it through a year+ The sound quality is usually OK - but often degraded with our side the main suspect. I tried - once - to activate the warranty, but found out I have to send this $13-$14 item back, at my own expense, to be examined and only then may receive a replacement. The current warranty term/coverage is a joke. So, if you're OK with a low-cots item of passable quality that will most likely fail within 3 months under medium usage - this is the headset for you! I'm very happy for the 4-5 star reviewers here that - evidently - had great luck with their purchase. PS - If you want a pile of 10 of these with a variety of issues (can't hear other side, other side can't hear you, sound suddenly goes in and out etc.), I'll gladly let you have it (for delivery fees; I would like to keep the seller's standards!) Quick update: Had to lower my review to a single star, as a recent batch started failing within weeks. Naturally, by the time the user reported that everybody calling hear an echo - it's been 6 weeks and I can't return (yet another) faulty unit. So, failure percentage remains high - and support/warranty nonexistent. Probably not worth it even for the bargain shoppers.

This review was made for a model purchased in March 2017: -------------------------------- Pros: It kept my hands free for typing, the microphone stayed put, the plastic "arm" holding the microphone was bendable and very sturdy. I really liked that I could adjust it so easy and feel confident that it wouldn't slip out of position. Good quality audio from the earpiece speaker. Cons: It was a little pricey for my taste, the materials seemed like cheap quality, and it was bit uncomfortable to wear for a long time in my opinion. The earpiece made my ear sore after a few hours, it was just too small and thus rested against my ear awkwardly. It slid off my ear a lot, constantly had to readjust it. The metal headband was unmoldable and did not lay properly, it always felt like the headset would fall off. If I tried to tilt my head downward to look at the floor it would fall off. Something about the headset's voice recording is strange. I played back my calls from time to time and I could hear an echo and sometimes customers complain about it. Maybe the microphone was picking up the audio from the speaker or maybe I got a wonky headset, I never did figure out the problem or a solution... The cord was too short and stiff and could not be bent or manipulated in order to make it sit properly on the desk, this caused the "remote" on the cord to lay upside down! I even went as far as using a piece of tape to hold the cord in the proper position... -------------------------------- [Edited] After leaving my two-star review because of these minor annoyances, customer support reached out to me and offered a full refund with no return required. They also thanked me for my review as it was useful for them to make updates to the headset. I adjusted my rating to 4 stars due to their great customer relations and reassurance that the model would be updated, l hope they solve those issues.

This headset worked 'okay' for a few months and then the mic stopped working. Even while it was working, the mic had to be right by my mouth so that the caller could hear me. The sound was staticky from my end, though I never really had an issue hearing the caller, just them hearing me was the problem. Now when I use this set I sound very distant or am not heard at all. I just ordered another headset from a different company.

I work at a call center This is a wonderful headset. I bought one for my friend also.

音声、使用感共に満足しています。 安価に手に入り感謝しています。

職場で事務をしながら両手が空くので パソコン操作や書いたり、資料を見ながら通話出来るのでとっても重宝しています。お安いのでダメもとで書いましたが一年使っていますが耐久性もよいです。音質も全く問題ないです。

No pesa nada y se escucha muy fuerte

受話器とヘッドセットの配線を入れ替えるが、私の使っている電話機は背面に電話線を差すようになっておりヘッドセット側の差し込み部分が平らではないため電話機をじかにテーブルに置けなくなった。商品が入っていた箱を電話機の枕にして浮かしながら利用している。

こちらの声が相手に聞き取れないとのこと。マイクゲインが低い。 追い金するので、他にいいのはないかと問い合わせしたが 何も返事はない。個体差もあるだろうが使えない。 店の対応も不誠実で信用できない。ここで買ってはいけません。