New Apple MacBook Pro (13-inch, 8GB RAM, 256GB Storage) - Space Gray (Renewed)

This product was in pristine condition and works like new and had no issues upon arrival...definitely recommend to purchase from this seller again.

I am giving it one star because it did initially work when the product was delivered in July of 2024. Within two months the screen turned black. My daughter was using the product for college and she was away in another state. We did purchase the Asurion protection plan but my daughter was unsure how to use it correctly and as I was not there to help her so she waited another month and a half to get it fixed when she came home for break. During that time the MacBook was unusable. In December I sent the item away to be fixed. The item was returned to her a couple of weeks later at her university. That was the second week of January 2025. She came home for spring break in March and while she was home the screen began to turn black again. She also informed me that the laptop was running very hot. I again contacted Asurion but at this time I was just looking for a refund of my $429. I was told that an item had to have the same defect 4 times because I could seek a refund. I explained that my daughter had major time constraints with this instance and waiting 2/3 weeks for the item to be fixed was not an option. We took it to a nearby repair shop that is sponsored by Asurion where we were given an estimate of $471 which is more than I paid for the product. I was told that I could pay to have it repaired and then be reimbursed but aside from not living that option the screen would take a week to come in and then a few days after that to be fixed. I should also state that the estimate also included fixing the overheating problem. I reached out to Amazon but because it was more than 90 days removed from the purchase they couldn’t do anything for me. Originally, I did have a customer service representative tell me I should not worry that I would be getting a refund but the next day I received an email stating that my claim had been denied. I also reached out to the third party seller and they never responded to my message. I did try Asurion one more time with a copy of the estimate trying to please my case that I just want a refund since the original payment is less than the cost of the repair. This whole process has eaten up hours over several days of speaking with countless representatives. I felt like there was no one that truly understood my problem and how I only wanted to be made whole with this defective product.

This is the first Mac I've ever owned and coming from Windows there was a bit of a learning curve. However, after a few days of use and exploration I'm extremely pleased with the integration with my iPhone and Airpods. The Macbook itself is in basically perfect condition, the only flaws I have found is a scuffed up S key and all keys are a bit worn out on the surface but function normally. Other than those two things, there are no scratches or imperfections to the laptop's exterior. The only cons I have found so far is that I occasionally hit the touch bar when typing and accidentally turn my music up too loud or mute it. Also, at first the battery life was a bit underwhelming but after some tweaking I think I have fixed it (Turning low power mdoe to be on all the time). Today I charged the Macbook to 100% and have been doing light browsing on Chrome and have lost 7%. To be fair, some more battery life could be saved if I used Safari as it is more optimized for Mac's and isn't as big of a resource hog as Chrome is. Edit*: Forgot to add this in my original review but the macbook didn't come in its original box, it was only wrapped in bubble wrap. Luckily, it did not come damaged. Overall, this was a great purchase for me and I have zero regrets.

Perfect perfect perfect! Only thing I may add are the letters are little rubbed off but they are stickers you can apply to the actual keyboard to get that covered. Long lasting battery life, no dents or scratches on the hardware. Speakers and sound quality are very good. All buttons on the keyboard work well.

Quite a good value. Battery cycles was pretty low so battery performance has been great since updating the OS to the latest version. Cosmetically, the machine I received was just about perfect with the exception of some high wear on the left wrist area. This was easily remedied with one of those perfectly matching protective decals which disappear once applied. The only other minor issue was with the USB-C charging cable. Both ends were super tight to plug in and very difficult to remove from both the brick and the MacBook Pro. I emailed the seller and they immediately sent me a replacement, which had the proper amount of resistance. I'd highly recommend buying one of these for a student or as a beater to take on vacation. Great value.

Amazing, laptop looks brand new like it just came out the box. I think the shell is replaced because it was looking brand new new! AMAZING BUY!

My 1st Mac. Been using it for 2 weeks. Great machine. If you have cloud storage available this machine is great. Powerful and lasts forever! Very happy with the unit and the price.

Funciona super bien!!!

It came with scratches on it and a water mark. the keyboard doesn’t let me type on it, after 2 hours of use. I tried returning it before the end date but they wouldn’t let me.

Marche très bien 👍🏾