why do you have to empty the fuel to fill this torch. does this mean you can never top off the fuel?

Sorry for misunderstanding information inweb page. Sometimes you may not be able to refill, the gas continues leaking. That is because of the unbalanced pressure from very few remaining gas and gas cant go to gas tank. So you have to release the remaining gas then refill. This is not a quality problem and does not happen everytime. You dont have to empty fuel before refill every single time. If you have problem in refilling, try to release first. Otherwise, you just refill directly. Hope this answer helps. If you still have problems, contact us, we can show you with a video.

After filling the torch and using for couple days i picked it up and nothing. the gas isn’t lighting the ignition is working but no gas?? why??

Im guessing you need to fill it and your are out of gas. I dont know how much you used it but the gas doesnt last forever. you may not have purged it well enough on the first fill and didnt get it full enough. read the instructions on filling. or its possible your torch has a leak too.

Does it do a softer (lighter) type flame as well as the torch flame?

Dear Customer， This lighter only has one jet flame. No regular flame. The torch in this link has two types of flame： https://www.amazon.com/dp/B07X83QWW3?ref=myi_title_dp

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PROMISE Power Butane Torch Cigarette Lighter Kitchen Cooking Torch Jet Flame Gas Refillable Adjustable Flame Ignition Lock Candles Lighter Camping Grill Home Use Gift (Black)

PROMISE Power Butane Torch Cigarette Lighter Kitchen Cooking Torch Jet Flame Gas Refillable Adjustable Flame Ignition Lock Candles Lighter Camping Grill Home Use Gift (Black)

Product ID: 222212482

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Details

Colour
Black
Brand
PROMISE
Item weight
200 Grams
Product dimensions
23L x 3W x
Material
Plastic Zinc

🔒Ignition Lock: Safety First

🔥Adjustable Flame: 932℉ to 2327℉

♻️Refillable Design: Eco-Friendly

Description

🔥 Ignite Your Passion for Cooking and Crafting!

DURABLE CONSTRUCTION - Built to withstand rigorous use for years.
USER FRIENDLY DESIGN - Effortless ignition with a simulated trigger system.
VERSATILE APPLICATIONS - Perfect for cooking, grilling, welding, and more.
COST EFFECTIVE SOLUTION - Refillable design saves money on disposables.
PRECISION FLAME CONTROL - Customize your flame intensity for any task.

The PROMISE Power Butane Torch is a versatile and durable lighter designed for both culinary and industrial applications. With an adjustable flame range from 932℉ to 2327℉, it offers precision control for various tasks. Its user-friendly trigger ignition system ensures instant flame activation, making it suitable for both professionals and beginners. The refillable design promotes sustainability and cost-effectiveness, while its robust construction guarantees long-lasting performance.

Specifications

Manufacturer	PROMISE
Part Number	BCZ467
Product Dimensions	14.1 x 8 x 3 cm; 200 g
Item model number	BCZ
Colour	Black
Material	Plastic, Zinc
Power Source	Corded Electric
Item Package Quantity	1
Included Components	Lighter
Batteries included?	No
Batteries Required?	No
Item Weight	200 g

Reviews

D**N

Excellent!

Excellent gift!

22.01.2025

I**E

Did not last long.

Worked well for 3mins then died. Even after being refuelled, it did not ignite and was useless.

19.03.2023

P**E

Rubbish

Hard to refill and disnt lock takes multiple attempts to light

21.05.2023

B**R

Next to impossible to refill

Next to impossible to refill with a standard canister, a complete waste of money

15.02.2022

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