My monitors are not displaying after waking my computer from sleep. Why is this happening?

Sleep and hibernation may lead to some problems in Windows 7-10. Windows 11 allows the operating system to remember window locations and fixes rearrangement issues. We recommend using sleep less frequently if you're not using Windows 11.

My window locations or display arrangement has changed. How can I fix this?

If you can't upgrade to Windows 11, set the input of each display to DP (or VGA, HDMI, etc if using adapters). Avoid using Auto. Use the Scan button on the hub to help re-detect the displays. Afterward, use Display Settings to arrange the displays.

Why can't I get all of my displays working?

If you are using DP to HDMI or DVI adapters, try using active adapters. Some video cards require them. Also, check with your video card manufacturer to make sure your video card supports MST and the number of displays you need.

Multiple screens are connected to the MST hub, but I'm not able to get video working on all displays. How do I fix this?

4K 60Hz monitors may reserve full bandwidth; even when set to lower resolutions within the operating system. It's a good idea to try displays with a lower native resolution instead. For example: test using two 1920x1080 displays.

Can I use an MST hub connected to my laptop docking station?

We don't recommend it. We suggest using USB video adapters if you need more monitors connected to your docking station. Examples: USB32DP4K, USB32DP24K60.

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Startech.Com 2-Port Multi Monitor Adapter - Displayport 1.2 Mst Hub - Dual 4K 30Hz Or 1080P - Usb Bus Powered - Video Splitter For Extended Desktop Mode On Windows Pcs Only - Dp To 2X Dp (Mstdp122Dp)

Startech.Com 2-Port Multi Monitor Adapter - Displayport 1.2 Mst Hub - Dual 4K 30Hz Or 1080P - Usb Bus Powered - Video Splitter For Extended Desktop Mode On Windows Pcs Only - Dp To 2X Dp (Mstdp122Dp)

Product ID: 269981518

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Details

Brand
StarTech
Colour
Black
Hardware interface
DisplayPort
Special features
Safe
Compatible devices
Desktops

⚡USB bus-powered, no external adapter

🔗Latching DisplayPort for secure connection

🖥️Dual 4K 30Hz or 1080p 60Hz output

Description

🚀 Double Your Display, Double Your Impact

CRYSTAL CLEAR VISUALS - Supports stunning dual 4K UHD at 30Hz or smooth 1080p at 60Hz for professional-grade clarity.
EXPAND YOUR WORKSPACE - Seamlessly drive two DisplayPort monitors in extended or duplicate mode for ultimate multitasking.
PLUG PLAY SIMPLICITY - Driverless setup with Windows compatibility means zero downtime and instant productivity boost.
POWER WITHOUT THE CLUTTER - USB bus-powered design eliminates extra adapters, keeping your desk sleek and efficient.
SECURE RELIABLE CONNECTION - Latching DisplayPort connectors prevent accidental disconnections during critical work sessions.

The Startech.Com 2-Port Multi Monitor Adapter is a DisplayPort 1.2 MST hub designed exclusively for Windows PCs, enabling dual 4K 30Hz or 1080p 60Hz monitor setups. It offers a driverless, USB bus-powered solution with secure latching connectors, perfect for professionals seeking enhanced productivity through extended desktop modes.

Specifications

Standing screen display size	5 Inches
Wireless Type	802.11n
Brand	StarTech.com
Series	MST hub - DisplayPort to 2x DisplayPort
Item model number	MSTDP122DP
Hardware Platform	PC
Operating System	Windows
Item Weight	1.76 ounces
Product Dimensions	15.2 x 2.3 x 0.6 inches
Item Dimensions LxWxH	15.2 x 2.3 x 0.6 inches
Color	Black
Batteries	1 AAAA batteries required.
Manufacturer	StarTech.com
Language	German
ASIN	B00XXPYGPO
Is Discontinued By Manufacturer	No
Date First Available	May 15, 2015

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