Havells RS7005 Rs7010-3 Head Rotary Shaver with Built in Pop-Up Trimmer for Wet & Dry Shave (Black) (Black & Red)

This is the second product I own of same model. This was a gift to my son. The product is very good in terms of water proof and also the blades last very long ( using it for more than 2 years?

Works pretty well. Its my first such shaver, so not sure how it compares with other brands. But certainly does the job. Takes long hours to charge, and there's supposed to be an indicator how remaining charge but that doesn't work. Still, value for money. Not great though.

As a consumer who values efficiency and convenience, I recently purchased the Havells shaver cum trimmer with high hopes of a versatile grooming tool that would streamline my daily routine. However, my experience with this product and the accompanying customer service has been disappointing, to say the least. Firstly, let's discuss the product itself. The Havells shaver cum trimmer boasts a sleek design and promises a dual functionality that appealed to me as someone who values multifunctional devices. Upon initial use, I found the shaver to be decently effective, providing a smooth shave without causing any irritation or discomfort. The trimmer function also worked adequately, allowing for precise grooming and styling of facial hair. However, my initial satisfaction quickly turned to frustration when the device began malfunctioning after just 60 days of use. Despite following the recommended care instructions and handling the product with care, I encountered issues with the trimmer function, rendering it practically useless. This unexpected malfunction was not only inconvenient but also raised questions about the product's durability and reliability. My disappointment was further compounded by the lackluster customer service provided by Havells. In an attempt to address the issue, I reached out to their customer service department, expecting prompt assistance and resolution. Unfortunately, my experience with their customer service was far from satisfactory. I made over 20 calls within the span of a year, each time hoping for a resolution to my problem, but to no avail. During my interactions with their customer service representatives, I was met with incompetence and indifference. Despite my repeated attempts to explain the issue and request a resolution, I was met with a dismissive attitude and a lack of urgency in addressing my concerns. In the rare instances when a service technician was dispatched to inspect the product, I was promised a replacement, only to be informed weeks later that the same product was unavailable and that I would have to settle for a different model. This bait-and-switch tactic is not only deceptive but also disrespectful to customers who have invested their hard-earned money in a specific product for its advertised features and functionalities. The fact that the same product is readily available on online platforms like Amazon further undermines Havells' credibility and raises questions about their commitment to customer satisfaction. In conclusion, my experience with the Havells shaver cum trimmer has been deeply disappointing. From the product's premature malfunction to the inadequate customer service provided by Havells, this entire ordeal has left me feeling frustrated and disillusioned. As a consumer, I expect reliability, durability, and responsive customer service when investing in a product, none of which have been demonstrated by Havells in this instance. Moving forward, I would caution potential buyers to carefully consider their options and weigh the risks before investing in this product or any other offerings from Havells.

Nice product

Value for money