23andMe+ Premium Advanced Ancestry & Health - DNA Test Kit, Personal Genetic Insights, Plus 1-Year Access to Exclusive Health & Ancestry Reports, DNA Kit (Before You Buy See Important Test Info Below)

Arrived for black friday discount 50% so i decided to try. Spit in a tube close the cap download the app scan the vial barcode to link the sample to your profile number so your name isnt on anything. Place sampe in provided box with provided prepaid lable wait for results on app. And they wont give your dna to ANYONE whatso ever not even the po po

I received my results in a timely manner as promised, I was very satisfied with the results. My ancestry map was accurate to where I was born and the information I was already aware of. I appreciated the health portion of the test and the results and I plan to share it with my doctor at my next visit. I would recommend for accuracy. This came with a year membership but I’m not sure I need that, but if you would like to continue connecting your family tree it could be really helpful. I would recommend 24andMe.

Kit is great for giving you an overview of your medical problems now and in the future. You receive reports on everything from ancestry to medical. Well worth it to give you insight of what you need to keep an eye on.

Easy to do

I bought both this and Ancestry DNA to cover my bases. Lets' compare. COLLECTION Almost identical. You spit into a tube, wrap it up, send it in. Then wait. TIME UNTIL RESULTS Nearly identical. It took around 4-ish weeks for both. They emailed me at different steps of the process which was nice. RESULTS Pretty surprising. Ancestry DNA says I am 33% English, 23% Irish, 19% German, 13% Scottish, and so on. 23andMe says I am 77.1% "Irish & UK", 17.7% French & German, 4.3% Scandinavian, and so on. Comparing Ireland and UK, Ancestry totaled 56% while 23andMe totaled 77%. Quite a difference. Ancestry didn't even pick up on my French ancestry while 23andMe didn't quite recognize my Norwegian ancestry. 23andMe did include results for WAAAAY back results like Middle East, Africa, and even Neanderthal. USER INTERFACE/EXPERIENCE I will give 23andMe the edge here. On Ancestry you can see the highlighted countries representing your DNA. On 23andMe you can click the country and see all of the regions/counties where your DNA is from. Bolder regions show where more DNA is from vs. lighter regions. So rather than just "Ireland" I know most of my DNA came from County Dublin, County Mayo, County Cork, and County Galway. Pretty cool. KEY DIFFERENCES 23andMe dives much deeper into your health markers. You really can't make informed decisions on it but it's still interesting to see that I have an increased likelihood of skin cancer, glaucoma, ADHD, etc. 23andMe has the ability to build a family tree but if that's what you're after, Ancestry beats them hands down. Ancestry has years and years of data from others building their family trees. What this means is you can add your parents, grandparents, etc., and there is a high probability Ancestry will automatically identify your past relatives. Basically, "Hey, we think we found a good match for Jane Doe's parents. Does this look right?" With that feature I was able to build out my direct lineage back to the 1700s in a couple of hours. CANCELLATION This is where it gets fun. Cancelling 23andMe and SUUUUUUCKS. The site conveniently broke for me when I went to cancel. What made this more annoying is you have to sign up for their annual subscription to get your results. Yes, the results that you already paid for with this kit requires an annual subscription. But don't worry, you can "cancel at any time." I ended up having to write to customer service to cancel. It took almost a month to get back to me. So I just completely deleted my account and scrubbed my DNA results (assuming they follow privacy laws). That whole process was annoying and left a bad taste in my mouth. Ancestry was super easy to cancel. No issues there. BOTTOM LINE I think both are worth it given the varying results. The health data is interesting but not something I am putting much stake in. If I only had money for one, I would absolutely go with Ancestry. A NOTE ON THE RECENT BREACH The recent 23andMe breach occurred through a password spray attack. Basically, people who use the same password everywhere were targeted. This is all the more reason to use different passwords for every site and app. Also, use MFA whenever you can. Yeah, it's annoying but getting hacked is way more annoying. So no, 23andMe's systems weren't hacked -- individual users were hacked. Because there is the ability to share data with your DNA matches, this also impacted people connected to those who were hacked. Yes, 23andMe should have had detection capabilities to identify this attack sooner but it's not quite a doom and gloom as the media would portray.

Very effective for clear ancestry and basic health insights, but it has limits and should not be treated as a medical test

Followed the instructions carefully and sent in. It’s been an interesting experience to find distant relatives. Some genetic finding have been comforting, others are validating, and some make me inquisitive to find out more.

Beyond the 23andMe data breach and the state of bankruptcy with this company (meaning all your private info can be sold off to the highest bidder, as it's in their fine-print .... I’m leaving this review because my experience with 23andMe’s billing and customer service felt like a textbook example of predatory auto-renewal practices backed by a wall of inflexibility and scripted responses. I contacted support because my membership renewed without my consent and I wanted the charge credited back to my card. Instead of a straightforward review of what happened, the process immediately turned into a deflection routine: verify identity, log out, log back in, confirm access, etc. Fine. I complied. But once they pulled up the account, the entire tone shifted to: “Non-refundable. No prorating. No exceptions.” That was it. No investigation. No empathy. No meaningful explanation beyond a blanket policy. Here’s the problem: I’m not disputing that a company can have a refund policy. I’m disputing the way this is being handled. When a customer says, “This renewed when it was not set to renew,” the correct response is to validate the account settings history, explain what changed (and when), and provide a reasonable resolution—especially for a relatively small charge that is clearly creating a dispute. Instead, I got an agent who repeatedly pasted policy links and ended the conversation with “Do you have any additional questions?” while refusing to address the core issue. The agent claimed that my account was tied to a prepaid year and that I was “informed it would automatically renew each year” and that a “renewal reminder was sent 35 days in advance.” That’s convenient—because it places the burden entirely on the customer (check spam, whitelist an email address, etc.) rather than acknowledging that auto-renew was processed even though I did not consent to it. When I pointed out that I had emails/screen captures indicating it was set not to renew, the response was not, “Let me review that,” or “Let me escalate this to billing,” but instead a flat refusal: no refund, no exceptions, and they would not budge. What made this worse was the complete unwillingness to escalate. When I requested a manager—because the explanation didn’t match what I had in writing—I was essentially told the same thing again. No supervisor. No billing review. No case opened to reconcile conflicting info. Just policy, policy, policy. That is not customer care; that’s a stonewalling script designed to wear people down until they give up. This is exactly why consumers end up disputing charges with their credit card company: not because they love drama, but because the company leaves them no practical alternative. If you’re considering 23andMe, understand this clearly: once they decide a charge is “non-refundable,” they appear to treat that as permission to ignore context, refuse reasonable discussion, and hide behind fine print. Whether it’s intentional or just a culture problem, it feels deceptive in practice: you’re told one thing, billed another way, and then denied any remedy. Bottom line: If you value transparent billing, flexibility when something goes wrong, and customer support that actually solves issues—this was not it. I wouldn’t recommend signing up for anything that auto-renews with them unless you’re willing to monitor your account like a hawk and accept that you may have to fight it through your card issuer if they push through a renewal you didn’t expect.