---
product_id: 343828431
title: "Call Centers For Dummies 2e"
price: "NZ$69"
currency: NZD
in_stock: false
reviews_count: 5
url: https://www.desertcart.nz/products/343828431-call-centers-for-dummies-2e
store_origin: NZ
region: New Zealand
---

# Call Centers For Dummies 2e

**Price:** NZ$69
**Availability:** ❌ Out of Stock

## Quick Answers

- **What is this?** Call Centers For Dummies 2e
- **How much does it cost?** NZ$69 with free shipping
- **Is it available?** Currently out of stock
- **Where can I buy it?** [www.desertcart.nz](https://www.desertcart.nz/products/343828431-call-centers-for-dummies-2e)

## Best For

- Customers looking for quality international products

## Why This Product

- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Description

desertcart.in - Buy Call Centers For Dummies 2e book online at best prices in India on desertcart.in. Read Call Centers For Dummies 2e book reviews & author details and more at desertcart.in. Free delivery on qualified orders.

Review: Absolutly out of date. It does not shows the technological revolution call center has experieced. Neither talks about kpis.
Review: Perfect - thanks.

## Technical Specifications

| Specification | Value |
|---------------|-------|
| Country of Origin  | USA |
| Customer Reviews | 4.6 4.6 out of 5 stars (146) |
| Dimensions  | 18.73 x 2.21 x 23.5 cm |
| ISBN-10  | 0470677430 |
| ISBN-13  | 978-0470677438 |
| Item Weight  | 1 kg 50 g |
| Language  | English |
| Paperback  | 366 pages |
| Publisher  | For Dummies; 2nd edition (3 May 2010); Wiley-VCH GmbH; product_safety@wiley.com |

## Images

![Call Centers For Dummies 2e - Image 1](https://m.media-amazon.com/images/I/31GN-zQUOiL.jpg)
![Call Centers For Dummies 2e - Image 2](https://m.media-amazon.com/images/I/41FLIlkx1SS.jpg)
![Call Centers For Dummies 2e - Image 3](https://m.media-amazon.com/images/I/41ulKJoYvRS.jpg)
![Call Centers For Dummies 2e - Image 4](https://m.media-amazon.com/images/I/41wn7Y6LnRL.jpg)
![Call Centers For Dummies 2e - Image 5](https://m.media-amazon.com/images/I/51IypjFieSL.jpg)

## Customer Reviews

### ⭐ Review
*by V***A on 24 April 2020*

Absolutly out of date. It does not shows the technological revolution call center has experieced. Neither talks about kpis.

### ⭐⭐⭐⭐⭐ Review
*by L***N on 10 August 2017*

Perfect - thanks.

### ⭐⭐⭐⭐⭐ Review
*by D***N on 12 November 2012*

I have been working in centers for 15 years and every new center I start, I buy a few copies of this book for my team. The 'dummies' format makes it a very easy read and Real does a great job in making this book relevant for all types of call centers. Even if you are experienced or new to the industry, you need this book in your library.

## Frequently Bought Together

- Call Centers For Dummies
- Contact Center Management on Fast Forward: Succeeding in the New Era of Customer Experience
- Call Center Rocket Science: 110 Tips to Creating a World Class Customer Service Organization

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---

*Product available on Desertcart New Zealand*
*Store origin: NZ*
*Last updated: 2026-04-23*