Is the ms919 a north american unit supported by autel us. ?

Dear, Glad to hear from you. Thanks for your good question. YES, it's a US model, but we recommend you to contact your seller for best customer service. Warm note: Functions not universal. Please send us your car VIN(17 digits), brand, model, year and the specific functions you need, so, our tech support will help you check and recommend you a most suitable scan tool. If need any tech support, please feel free to contact us via: auteldirect @ outlook . com Best regards, Anna Z, Autel Direct

Is this MS919 a US model? If problem with MS919 does unit get shipped to U.S. Autel within 1st year. How do updates work is this also U.S. based.

Yes, of course. We are one of Autel authorized online distributors. All the devices we are selling are Original from Autel manufacturer. This Autel MS919 is for US market. If any issues, you can contact us via emai-l: auteldirect @outlook. com. We can ask Autel tech support center handled all your issues. If need to return the product for repair, it must be sent to Autel's US repair office. However, we are very confident in the quality of our products and will not have any major product problems, so you can buy with confidence. About the update, our products currently have special offer, there are two years of free updates. However, you need to send us the SN on the back of the product after you receive it, and we will apply for the second year of free updates for you, which may take one to two weeks. To check the function or compatibility, please send your car information(car VIN(17 digits), brand, model, year), and the detailed functions you need to our email. auteldirect @ outlook . com Autel engineer will help you check. Sara Q Autel Direct

Is this US model is it.registered within US. When you do live support scanner is.that.done.through US Autel Support.

We are one of Autel authorized online distributors. All the devices we are selling are Original from Autel manufacturer. This Autel MS919 is for US market and with Autel tech support. To check the function or compatibility, please send your car information(car VIN(17 digits), brand, model, year), and the detailed functions you need to our email. auteldirect @ outlook . com Autel engineer will help you check.

If screen gets damaged is this repaired iby U..S. Autel. What are the fees.to get unit repaired outside of warrwnty?

If there is non-human damage to the screen during the one-year warranty period, you can contact us directly and we will set up a remote connection between you and an Autel engineer. If there is indeed non-human damage to the screen, you can send the MS919 to Autel After-sales service office in US. This process is free of charge and we will cover all postage and repair costs for you. If outside the warranty period, charges will apply on a case-by-case basis. Please rest assured, our products have been tested again and again, generally will not appear the above situation, you can rest assured to buy. To check the function or compatibility, please send your car information(car VIN(17 digits), brand, model, year), and the detailed functions you need to our email. auteldirect @ outlook . com Autel engineer will help you check.

Manufacturer	Autel
Brand	Autel
Model	MaxiSys MS919- Scanner Newer
Item Weight	1.76 pounds
Product Dimensions	7.87 x 3.94 x 3.15 inches
Item model number	MaxiSys MS919- Scanner Newer
Batteries	1 Lithium Polymer batteries required. (included)
Manufacturer Part Number	‎MaxiSys MS91-9-Newest

MS919

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