Hyundai Cordless Pole Saw Pruner, 2.3m Long Reach Chainsaw, 20V 2Ah Li-Ion Battery, Adjustable Cutting Angle, 3 Year Warranty

The pole saw was as expected and is more than up to the job. Unfortunately we couldn't use the saw as the battery was missing. Amazon agreed to a replacement or refund but both required the package being collected by Evri who only collect Monday to Friday and do not provide a timed slot. This meant losing a day's pay or holiday which is not acceptable. We took up the manufacturer's suggestion to contact them if we were not completely happy with our purchase. They provided a battery free of charge which is above and beyond expectations when we weren't their customer.

Managed to do a good amount of work with this, and overall pleased with it. First time I've bought a similar device, so don't have any other models to compare to. Battery life seems decent, and the included charger is good quality. Adjustment of the handle length and angle are straightforward. I've found that the hold on the chain loosens off quite frequently, resulting in the chain needing to be remounted and retightened (no matter how hard you tighten it). The process is easy enough, but I've had to do it more than 20 times shortening down a quite overgrown Leylandii hedge. Perhaps just using it for heavier purpose than intended. It will have absolutely no problem getting rid of the odd branch etc.

Early days but even goes through relatively thick branches. Very easy to set up and use. It can feel slightly heavy for extended use when the pole is fully extended, but that's just basic physics. Paid for itself not requiring a tree surgeon

Sturdy, built to last, and although a little heavy when extended - not too much of a problem. What is a problem is the chain which constantly springs off the cutting edge. Obviously an issue with chain tension. Replaced four times but on most recent malfunction chain has completely jammed. Vibration also experienced. Not the quality I expected from Hyundai.

Ive not used it yet but will be doing. Im just reading up on it. Ill update once ive used it........ Its easy to use. The chain blunts quickly on thicker branches.its worth the money. Still happy with my purchase ☺️

Please don't buy this product I purchased this product the chain busted eye contacted two different people from services from this company they both told me the wrong size for the chain whatever you do don't go near it

Having read a lot of reviews before purchase, I can confirm the following: WHAT'S CHAIN OIL? Oil needed to keep the blade from jamming. It IS included - a small bottle, approx. 120ml. Odd that the product description says otherwise, so maybe it's a recent addition. The unboxing video below also mentions that it comes included & shows how to use it. ARE THE INSTRUCTIONS ANY GOOD - Well they are in good English, but start from the incorrect premise that the chain comes ready-fitted, which it doesn't, and that really *does* need explaining. However, you'll find a proper review from Hyundai themselves that is really easy to follow and covers everything you need. Just search for "Unboxing and Assembling Your Hyundai Cordless Pole Saw". WHAT CAN IT CUT - I've used this on branches up to about 4" (100mm) wide and it worked fine and the specs say it will cut up to 170mm. However note that chain saws "rip" through the wood so it can leave an untidy stump (mostly on green wood or very small branches, which can leap about as you try to apply the saw). I suspect all chain saws would do this. DOES THE BATTERY LAST? - Well, I've cut 10 or 12 decent-sized tree branches so far, then used it to cut those branches down into manageable chunks, and the battery indicator still shows 3 out of 4 LEDS lit, so I'd say it will last me a while. HOW HIGH CAN I GO? - As high as your shoulder height plus another 2m or so. IS IT HEAVY? Depends how strong you are, but I'd say most people will be able to handle it. ANY PROBLEMS? - Nothing major, but as follows: - The chain oil reservoir window is almost too opaque to see how much chain oil is left, though thankfully you can see that by removing the filler cap. - Like any chainsaw, the blade can sometimes get stuck in the cut you are making. And when that's 2-3m ABOVE you, it can take a little work to get it free. - You probably need to watch a 10 minute video to work out how to set it up ;-) (but as a first time chainsaw user, I'm very glad I did). SUMMARY - Does the job. I'm happy with my purchase.

Good looking tool. Well made and easy to use and adjust. When you have realised which way round the saw needs to be, it cuts beautifully. The saw is quite heavy especially when reaching forward and fully extended. The instruction manual starts with the saw more assembled than it arrives to you. The chain has to be fitted and it must be round the right way. Could have supplied a sachet of cutting oil with the machine. Please rewrite the instructions and enlarge diagrams.