NS872

As an avid chainsaw collector, ranging from a 25cc/12" to a massive 92cc/42", not to mention my beloved 028 Stihl and a 20-year-old Jonsered 2165 Turbo, I thought I had seen it all. That is until the NEO-TEC NS872 with its 24'' Bar/Chain entered my life. I confess, I might just have a chainsaw addiction! I use my collection for various tasks: the largest saw for flushing stumps, the smallest for limbing, and everything in between becomes firewood.Unboxing the NS872 was an experience in itself. Note that the powerhead and bar/chain arrived separately, which is pretty standard. The chain specs are impressive - a 24" 3/8 .063 with 84 drive links, paired with a robust D025 bar. Starting it is a breeze; it's reliable and doesn't even need the compression release. A simple pull on full choke, a squeeze of the trigger to half choke, and it roars to life by the second pull. Warm it up, and it starts with no choke at all. The richness in the setup out of the box is notable, but once I leaned the high jet after the second tank of fuel, the saw's performance soared to new heights.I have a specific routine for the first run: I like to fill the fuel and oil and start the powerhead with the bar and cover off. This lets me witness the oil gracefully pumping out of the sideplate – it's a sight to behold and primes quickly, with the clutch bell effortlessly turning to operate the oil pump. This ensures the chain and bar are well-lubricated from the get-go. I also make it a point to grease the sprocket nose before installing and at every refill. This one had oil pumping out in under 30 seconds - truly impressive.While the NS872 mostly impressed me, there are a few areas that could use improvement:The chain tensioner feels rough and somewhat fragile, reminiscent of my G661 experience. A quick swap with Stihl tensioner parts did the trick.The bar and chain tensioner travel is quite used up from the get-go, hinting at a potential issue with bar diameter despite correct D025 mount holes. Awaiting comparison with additional chains I've ordered.Initially, the bar didn't oil properly until I flipped it over.Some included accessories like gloves, eye protection, hearing protectors, and plastic parts didn't quite match the saw's quality. The large starter rope handle, while unique, seems more cumbersome than useful.However, these cons are minor when you look at the numerous pros:The adjustable high-volume oil pump is a standout feature.Availability of parts is a huge plus - they're not only plentiful and affordable but even OEM parts fit seamlessly.The flip-top fuel and oil caps are not only functional but also add a touch of class, drawing admiration from all who see them.The large bar nuts, reminiscent of Stihl's design, are highly appreciated for their practicality.Inclusion of a useful t-handle 8mm socket, t-handle T25 bit, and scrench adds to the overall value.Its design, a clone of the classic 40-year-old Stihl saw, ensures reliability and performance.The affordability of the 3/8 24" chains, available at around $25 on Amazon, is the cherry on top.In conclusion, the NEO-TEC NS872 is a stellar addition to my collection, offering quality and value that's hard to beat. If I could suggest improvements, it would be to enhance the chain tensioner build with durable steel threads, include both inside and outside bumper spikes along with a roller chain catcher, and perhaps add a 3/8 8-T sprocket. But as it stands, this saw is a cut above the rest, a true testament to NEO-TEC's commitment to quality and performance.

I purchased this chainsaw twice. One came great, it was hard to start, but haven't had a problem with it. I gifted it to my father-in-law and he used it last weekend with no problems. The second one I purchased will not start.I've had my friend that replaces small motors try it, I've tried it, family has tried to start it and it will not pull or turn over. So, I had enough of going back and forth with Neo-tec and took it to a small engine repair shop. They charged me twenty bucks to diagnose it and it came back with a bad rod. He said it wasn't worth replacing. I HAVE NOT EVEN GOTTEN TO USE IT! IT WILL NOT PULL.I have been unable to get my money back for the non-working chainsaw. They will not refund me for this second one. I absolutely would not recommend.Also, the bar came separately.

update 8/10/24......for whatever reason and no adjustments the saw has become a bit easier to start....still leaks oil though pretty badlyUpdate 5/13......i put a better spark plug in it but no real difference......still hard to start cold.....For 200 (100 coupon) dollars im not expecting top of the line performance but it punches above its price in capability. It has plenty of power. Not to heavy not super light but totaly acceptable weight for the performance. Chains and bars are easily sourced for it so thats def a plus..........2 negatives......1.This thing is next to impossible to start cold.....ive used it on 3 seperate occasions so far and all three this thing would not start without starting fluid.....yes i had the choke set correctly and yes ive adjusted the low speed screw multiple times....once you can actually get it started it runs like a scalded dog with no issues starting it back up when its warm.....2. the bar oil reservoir leaks about half its oil all over the place.Would i buy it again or recommend it?.......at 200 bucks yes even with the starting and leaking problem.....once its running it tears through wood like nobody's business....

Checked torque on the bolts in the power head and found they were all properly tightened and seated. Over all fit and finish is pretty good. Some of the plastics have some sharp flash lines and I did cut my hand on the air filter cover. But the power head runs well. Kit and accessories are a nice touch and are quite handy.The user manual and documention could use some more depth, specifically better documentation of break in mix and procedures would be preferable.I do wish they had a properly sized case or bag as an optional accessory.

I read a bunch of good reviews so I gave this a try. I have had several good chainsaws in my life and when younger i wored in a wooded campground and used chainsaws every day so know chainsaws. This looked fine but I have been unable to start it. its crazy. The instructions are useless and the website from China has no support information. Now I see a bunch of other reviews on how hard it is to start. There is a decompression button but that does not help. You can pull it if you decompress but really will not move without hitting the decompression every pull. Then it floods. Spent hours trying to get it to work. Need to send it back.

I recieved the chainsaw first then the bar and chain separately. Both seem to be very well built and I just used it fir the first time. Started easily and ran great. I'm sure after break in and a bit of tuning it will be awesome. Very happy with the tool kit that was with it.

Brute force! Big saw! Choose a smaller one if weak in the arms lol..only flaw is the starting procedure, and chain tensioner could have been better. This is a fairly decent saw regardless..

Quality is superior. Extremely satisfied. Cuts like a dream, very fast shipping and received in excellent condition, no damage in shipping. The oil lid was a little hard to turn but that was it. Highly recommend.