illumiflow 272 Laser Cap for Hair Growth - FDA Cleared Low Level Laser Therapy Hair Regrowth System for Men & Women - Hair & Scalp LLLT Hat w/Lasers Stops Hair Loss & Regrows Thinning Hair

The battery stopped working after 4 years and it was honored. The hair laser is well made, however the battery is the only thing that stopped working so I will contact the company and let you all know how it went. I am calling the company today to see if they will honor it. I will be back with my answer shortly. btw, i made the battery last much longer than 60 days the first time by recharging it after every use. But now it doesn't stay on, except when I squeeze the battery a little, it goes on which leads me to believe the battery has a soldering problem which wasn't soldered all the way so I think that it's fixable. UPDATE in July 2025, THIS COMPANY HONORED ITS COMMITMENT TO ME And sent me another battery. THIS PRODUCT DEFINITELY WORKED. It grew some hair but so far no thickness of hairs, so that's my limitation. So I keep using this now 5 days a week instead of 3 days a week. Also I'm using one other hair growing option, but the laser helmet is key. There is another laser helmet (not Illumiflow) which I won't name. It only has 30 laser lights in it, and the rest are LED lights instead of lasers and didn't work, but the Double Blind Study used 272 laser lights which is what the Illumiflow helmet has. The amount of LED LIGHTS in the helmet is critical because the study of laser helmets said that 272 lights were needed to stimulate the hair follicles. This helmet has 272 lights and is the most reasonably prices of units that have been made well. About my Battery not working problem. The owner was quick to get back to me and very concerned. He sent me the battery within 2 days from Scottsdale Az. Other things you should know. I bought this first and Amazon was good enough to let me return it because I had problems with the battery. Then I used the return money to RE-BUY the Illumiflow model because it has a 5 year warranty. I have used the helmet from Nov 2020 and all the laser lights still work after all this time. The helmet is well made and the developer spent most of his money using better materials to make a superior product and sell it for the most reasonable cost, out of all the laser helmets, rather than spend all that money on Marketing which is what some developers do. The battery lasted me over a year the second time. Why? Because I didn't listen to the manual which says to charge it every three or 4 uses. Instead, I charged it after each use which made it last much longer. One last note that the manual doesn't tell you: If you are over 40 to 75, your hair will not return in six months like the manual states. It took me over one full year and three months before I realized that my balding top crown was no longer bald, but hairs are growing there. Right now, I have hairs on my head, but they are sparse. Not sparse as in bald with a few extra hairs, but I mean, sparse as in a comb-over look. In other words, there's enough hair to grab, but it's not as thick as when I was in my 20's, but still cheaper and better than transplants, and you can talk on a phone while wearing it or watching a movie. I'm not sure I would wear it while running though as I think it could break. But even though some hair has come back, I have not give up yet on trying to get it all back. This is the perfect unit to experiment with time though because it has a 5 year warranty, and I believe the owner will continue to honor his product so at the end of 5 years, if I need to, I will probably buy another helmet from the same guy. My 5 day a week use is beginning to pay off. some hairs are becoming thicker in certain parts of the head, so I have good hope that my hairs will continue to come back and grow, but it will take time. So the question is, was it worth spending $849 to buy this? Yes, it was worth it because I never bought it until after I had lost much of my hair. This is a high quality unit when compared to $2900 model, this is the better deal because it's cheaper and works. And the only thing that has gone wrong with it is the battery and if the warranty expires he'll sell you the batter for $42. But you must remember no laser helmet or hair treatment, except for transplants will get you all of your hair back that you had in your twenties. A rule of thumb is if you have been bald for over 5 years, a laser helmet may not help you as much as transplants. But I was partly bald for 3 years and 50% of my hair came back. I will update later if the rest of my hair comes back. Another update August 2025 of my hair helmet. My battery a second time went in its fifth year. This company sent me another batter, a newer kind of battery actually. I had to pay $20 shipping, but they didn't charge me for the battery in its fifth year. Thank you Kimberly and Peter so much.

My husband and I both used the cap 3 to 4 times. On the last use, the cord stayed green with a full charge, however, when turning it on the cable stayed green but the device did not turn on. The battery was dead. I returned the cap and purchased a new one. Hopefully it will work a long time. UPDATE: I returned and purchased a new Laser Cap. Charged it and turned it on... All it did was beep. I turned it off and then back on and the lasers began to flash as it's supposed to. I turned it off to test it again and all it did was beep. This company lost my business. Also, I noticed from the label on the cap KIIERR INTERNATIONAL LLC DBA Illumiflow. KIIERR is another company on Amazon that sells their caps for more $$$.

I purchased my hat nearly 4 years ago after my doctor recommended it too me for some pretty extreme hair loss. The hat worked wonders for me. Nearly all my hair grew back pretty quickly and I even grew more hair around my hair line. I am very happy with this product.

2025 Update: The laser cap is still being used every other day and the CS is excellent. They are responsive and replace the battery pack that and help in whatever way necessary. I am getting a new battery pack from them. My wife stopped using it for several months and did notice an increase in hair shedding Once she started it again about a year ago. its been going strong again. Both my wife and I have been using the Illumiflow 272 laser cap now for over three years and do feel like its made a difference. It's easy to use, every other day for 30 mins. The customer support is also excellent as they've replaced the cap and the battery once after having some issues about 1 and a half years in. Compared to what other brands charge, this one has the best price quality ratio. The only improvement I wish Illumiflow would do is update the battery pack to a USB-C and look into improving the chip board quality and charge longevity. They said they'll address with the manufacturer. The battery usually lasts us about 2-3 charges before it needs to be recharged again which is fairly reasonable. The size of the battery pack is also fine to easily store it with the clip on your pants or in the pocket. While you technically can, I do recommend not to run around it in the house and do chores. First, the cap does sit properly on your head but it could easily fall off if you were to lets say vacuum your floor, secondly, you can easily tangle the usb cord from the battery pack and get stuck. For a 800$+ product, I wouldn't want to chance it. I can't speak to the quality of the lasers but the cap itself appears sturdy. Oh, the baseball cap to "cover" the laser cap is BS, but that's fine! You want stronger hair? Own it and share your journey! I've shared our story and its appreciated by other people who suffer of hair loss. Just keep in mind, you'll be doing the cap for the rest of your life (until they come up with something better), likely combined with Minoxidil (women, do some research and use the 5%!)

I have been using this product for 4 years and so far I am very happy with my purchase. I have been using it every other day and have been seeing noticeable results. Before using this product I have noticed small hairs falling out of my head. But, now I haven't had this issue while using the product. It's very easy to use and it only takes 30 minutes every other day. The battery is very compact and lasts quite a while before having to charge it again. The cap is fairly comfortable to put on while using it with very little discomfort while moving around. Recently the battery has stopped working after 4 years of use. So, I contacted their customer support team and they replaced the battery with no trouble at all. Very good product and customer service. Would recommend this product to anyone looking around for a good laser cap!

The illumiflow 272 turns off without notice, so I'll be wearing it but unaware it's not on. And the beeping it makes when you turn it on, or when it notifies you it's halfway done is extremely loud, like a dump truck backing up loud. No way you're wearing this with your sleeping wife/GF in the same room as you read or work on a computer. Really 1.5 stars but I feel generous this morning so I rounded up and not down.

I started using the cap 2 years ago when my hair thinned out quite a bit and I was uncomfortable with the wayI looked. I went to the dermatologist who told me to start using minoxidil. I began researching like crazy, hours and hours of searching for the best way to speed up hair growth and then hours of deciding what brand laser cap to buy after I learned that was what I needed to be doing ASAP. Illumiflow was my choice after thoroughly researching brands offering the best value and results. This combination of laser cap use plus minoxidil has made my hair strands thicker and my part (once noticeable down the back of my head) is now less visible because the hair strands around it are fuller and can be brushed over it. I do not necessarily see a ton of new baby hairs growing regularly everywhere, but the hair is definitely fuller and I feel good about my hair again. It took me close to 6 months to feel differently about the way it looked, so be patient. By the way, I did not take it on my 18 day trip to Europe this summer and then because I was feeling so confident about my hair and looks for over a year, I began to slowly slack off on using it for awhile after I got home from the trip and I am now VERY, very sorry I broke my routine!! My part down the back crown of my hair is showing scalp again and it’s not as full, so I’m bummed!! I’m a female, in my 60’s, fine hair which I highlight and lowlight regularly to keep my hair looking as pretty as possible. It will take me awhile to regain the thicker strands after being without my cap for awhile, but I did it once and I can do it again. Use this cap only if you want thicker strands! Lol. Illumiflow, maybe offer an accessory plug exclusive for the cap for purchase so the cap can be used safely outside the U.S? I was afraid I’d fry it with the wrong electrical current and it was an expensive purchase to risk breaking.

Poor Product Support -Wish there was a 0 star option My Illumiflow 272 cap stopped working after a couple of years. I contacted the Product Support team back in May and they asked me to ship the cap to them. They received the cap on June 3, 2025 and after a month of constant check in with them (according to them the technician was busy and had other orders ahead of mine) finally on July 3, they acknowledged that the cap was defective and is covered under the warranty and they would be sending me a new replacement. It has been 6 weeks and I still do not have the cap. Every time I contact them, the response I get is that they are waiting for a shipment but do not give me any estimate as to when the cap would be shipped. I believe that they are giving me a run around and do not have any intention of replacing my cap as I cannot believe that a company that has been actively marketing July 4 and Prime Deals do not have supply to fulfil their orders. Has anyone else experienced similar issues? Just trying to understand if this is how they treat all repair/replacement requests.