Watchman Sonic Oil Level Monitor

Fitting this product was simplicity itself. In fact the job was so easy it actually offered no sense of fulfillment! The sensor worked first time without adjustment. Great value for money and good build quality.

It was to replace our old one , so it was easy to install.

Quick delivery, exactly as requested. Straight swap with ancient Watchman(old design with copper battery tube and number display). Drill holes and hole diameter same as old, perhaps needs a little more peripheral clearance around sender unit to allow it to rotate while screwing it down onto the base. I had to cut off the small projecting plastic tube from the side to allow rotation. It is a blind end tube which looks redundant if no other parts are connected. Link instructions good, worked first time. Battery is installed already, but I had removed the cover to discover that, voiding the warranty. INSTRUCTIONS SHOUJD MAKE THAT CLEAR! Otherwise works fine

Works well, easy to install

Easy to fit and the instructions for programming and installing were easy to read and easy to follow. Arrived on time, great!

Works well and easy to set up

Easy to install and works perfectly.

For around three weeks the monitor seemed to be showing a fairly accurate indication of the oil level in our central heating’s outside tank, but then it started showing odd indications and symbols, which weren’t covered in the “instruction manual” which accompanied the monitor kit. So, I emailed Kingspan’s support team regarding this (it says Watchman, but it's made by Kingspan), but after a week had heard nothing, despite my receiving an acknowledgement email saying they would be in touch within 24 hours. So I emailed them again, reminding them of the issue and also that I was still awaiting a response to my original email of over a week prior to this. Almost a week later and still nothing. So, I decided that I’m simply not going to put up with such poor, shoddy and non-existent customer service/support. This is particularly galling as I decided to buy Kingspan’s product instead of a (better, very slightly more expensive) rival one, specifically because it was locally made, and I wanted to support local industry – that was my second mistake. The monitor is being returned as Kingspan simply don’t deserve my hard-earned cash – I’ll buy the competitor’s product. If I could give 0 stars I would happily do so.