CU AQUATICSAssassin Snail Algae Eater Clea Helena Aquarium Tank Live Snail Fish

Item fine

Liked every thing

All snails arrived alive n healthy and quite happy roaming around my 3 tanks, If I had one gripe it would be to maybe put Live Fragile animals on the packaging, then maybe the royal mail would take a little more care with the package than they did with this one, which looked like they played a full 90mins of football with added overtime and penalties.

Snails supplied healthy,no issues with seller packaged well and arrived undamaged and on time

They arrived promptly in a small bubble wrapped package with about 2 tablespoons of water.When I put them in my tank, I was ready and waiting for some pest snail assassinating!... I kept waiting.... And waiting, panic setting in! I thought are they dead? Was 2 tablespoons of water not enough? I scoured the fish forums! Turns out they are probably hibernating because of the journey, and it might take them up to 2 days to become active!They woke up in a day and half! Let the hunt begin!

My assassins arrive in a tiny jiffy bag. I was not optimistic about finding anything alive inside after our postman stuffed them through the letterbox, but all 3 immediately started moving around as soon as I floated the bag and they started to warm up. They have been merrily cruising around the tank and feasting on pest snails since.

10/10 for customer service and quality animals.My order arrived late and DOA (not suppliers fault)I got a discount on my next order and my snails were replaced a month later as discussed once the snow and Royal Mail strikes had been resolved.Will be a returning customer.From Northern Ireland x

Very happy thank you