--- product_id: 659912290 title: "eufy Omni C20 Robot Vacuum and Mop" brand: "eufy" price: "NZ$204" currency: NZD in_stock: false reviews_count: 8 url: https://www.desertcart.nz/products/659912290-eufy-omni-c20-robot-vacuum-and-mop store_origin: NZ region: New Zealand --- # 7000 Pa powerful suction 3.35-inch ultra-slim design Auto mop washing & drying eufy Omni C20 Robot Vacuum and Mop **Brand:** eufy **Price:** NZ$204 **Availability:** ❌ Out of Stock ## Summary > ✨ Clean smarter, not harder — the future of hands-free home care 🏠 ## Quick Answers - **What is this?** eufy Omni C20 Robot Vacuum and Mop by eufy - **How much does it cost?** NZ$204 with free shipping - **Is it available?** Currently out of stock - **Where can I buy it?** [www.desertcart.nz](https://www.desertcart.nz/products/659912290-eufy-omni-c20-robot-vacuum-and-mop) ## Best For - eufy enthusiasts ## Why This Product - Trusted eufy brand quality - Free international shipping included - Worldwide delivery with tracking - 15-day hassle-free returns ## Key Features - • **Slim & Agile Design:** At just 3.35 inches tall, it reaches under furniture and tight spaces others can’t touch. - • **Mop Master Technology:** 180 RPM mop rotations with 6N pressure remove stubborn stains while vacuuming simultaneously. - • **Smart & Quiet Operation:** Runs silently in the background with smart app control and Alexa/Google/Siri compatibility. - • **Powerful 7000 Pa Suction:** Tackles pet hair, crumbs, and debris with industrial-strength suction for a deep clean every time. - • **Effortless Hands-Free Cleaning:** Auto emptying, washing, and drying station keeps maintenance minimal and your floors spotless. ## Overview The eufy Omni C20 is a next-gen robot vacuum and mop combo featuring a powerful 7000 Pa suction, ultra-slim 3.35-inch profile for hard-to-reach spots, and an all-in-one station that auto empties, washes, and dries the mop. Designed for busy professionals, it offers quiet, efficient cleaning with smart home integration and minimal upkeep, making daily floor care effortless and impressively thorough. ## Description Shop for the eufy Omni C20 Robot Vacuum and Mop at the desertcart Home & Kitchen Store. Find products from eufy with the lowest prices. Review: Changed my life!!! - Detailed review below if you want to read it. If you just want a quick summary: It changed my life, it’s worth every penny, just buy it! I don’t normally spend this much money on anything but, for me, it has been 💯 worth it! It does take some time to get it set up and get the settings that work for your needs and house but is worth it a thousand times over. Handles a massive amount of dog hair like a pro. Does good on all surfaces except cheap bath mats, you’ll have to pick those up. There is maintenance but it is not difficult or time consuming. App works well and issues are easily to troubleshoot. Anytime maintenance needs to be done, the app sent you a message and a video on how to do it. Detailed review: I’ve had this vacuum/mop for 6 weeks. I don’t normally do reviews but I’ve been telling everyone I know how this bad boy changed my life! Important to note I’m also cheap as H@ll! I don’t have much to compare it to in terms of how it measures up to the competition. I have a 10 year old first generation Eufy vacuum named BB8 that will fall down the stairs and suck up the dogs tail if not supervised so that’s my baseline. I have two 80lb Labs, two feral kids, a blue collar husband and OCD (like the kind you take medication for and left unchecked does permanent psychological damage to children). We moved from an 800 sqft house to a 3,000sqft house and by the time I was done cleaning the floors at one end of the house my family had already destroyed the other end. Keeping the floors clean and dealing with the dog hair tumble weeds was a full time job. My family had to be punking me with hidden bags of dirt and dog hair or something. I was losing my mind, literally! I spent the last 20 years saving for my dream house and the floors looked like a trap house no matter what I did! I thought our floors at our old house were bad because we had so many people in a small space. Turns out my family is just gross. In terms of this robot, who my kids have loving named Consuela, after the house keeper from Family Guy. (It is important to name them, they work better when they have names😅.) You don’t have to worry about her becoming self aware and taking you prisoner Terminator style as she is not super smart. She doesn’t always know what she is doing but she works hard at it! The first week of training was a little rough but now that Consuela and I have a system it’s a complete game changer. Comes right out of the box and set up is a breeze. I had a little trouble with the app because I already had Eufy everywhere in my house. I downloaded the Eufy cleaning app which made my Eufy home security app stop working. Eventually, I got everything on the same app and it works seamlessly (this was probably my own fault as I didn’t read the instructions bc I like to do things the hard way). Out of the box she has to map out your house. I found this was the most important step. The first time I had her map my house I didn’t move or pick up anything. The map sucked and it was a disaster. I redid the mapping step and literally picked up everything not nailed down, chairs small end tables, trash can, pots, etc. and kept the dogs downstairs. After I did this the map was absolutely perfect (a good base map is key). You don’t have to move everything when she cleans, just the first time to get a good map. My main level is one massive open concept (probably 1,000sft and Consuela identified it as one room), then 2 bathrooms and three other bed rooms. At first I tried telling her to clean the entire main level as it is one of the options. That did not go well. I feel like she might have a little adhd. I ended up taking the time to set up “Zone cleaning” scenarios and saved them on the app. Zone cleaning is the way to go with big open areas. I broke the great room into 3 sections. We have Apple home we linked to it so now we just say, “Siri, tell Consuela to clean the kitchen, living room, bathrooms, etc.” We played with the cleaning setting and found what worked for us. I have her programmed to clean different zones at different times a day. With my feral family we have to run max vacuum suction and two passes with heavy mopping so the battery drains fast. If your children were not born in a barn yard, you don’t run a wood shop and mowing business out of your garage and don’t have dogs who shed 12 lbs of hair per hour the normal settings would be fine and she could probably do our main level on one charge. With our workload she does two zones, takes a break to charge and then does two more. I have her programmed to clean each zone twice a day. I think for a normal family once every other day would be fine. My floors have never been so clean. NO dog hair anywhere! I’ve never lived in a house without dog hair. I did a deep cleaning of the floors throughout my house the day I got her and I have not had to vac or mopped since! I also think starting with clean floors is a key to success. This does not deep clean but if your start clean and run it often the floor stay spotless. With her running everyday nothing builds up in the corners, under beds and couches. It’s life changing (for me anyway)! We have laminate floors, carpet, tile and a few very thin rugs. She is amazing on the tile, carpet, and laminate but does struggle with the rugs. My rugs are super cheap, thin, and lightweight. She has lots of trouble with the bathroom rugs so we started hanging the bathroom mats after we shower which is actually better for us. Our large area rug is a bit of a struggle and hard to watch 🤣 but if I don’t watch her, eventually she moves on and it is clean. She has only gotten stuck on the rug once. So cheap rugs are a challenge but going from hard floor to carpet works perfectly! I do think she would do well with high quality heavy rugs. Like I said I have OCD so I keep a tidy house without much clutter. She does a good job avoiding objects, if the dog is napping she can “see” it and doesn’t suck up a tail like our other robot vac. It does an okay job avoiding cords but if it hits a phone charger on the floor just right it will suck it up. (Only happened once) My son left a shirt on the floor and it did end up sucking it up but it was an easy fix. All and all it does a good job avoiding dog toys and things on the floor but if she hits something at just the right angle she does get stuck but you just have to pull it out and hit restart. Consuela not going to clean up an entire bowl of cereal, a can of spaghettiOs or big spills. She would probably destroy the entire room. However, if my dogs leave a trail of muddy footprints she does do a good job spot cleaning stuff like that. She will keep clean floors clean indefinitely. Maintenance: this is not a set it and forget it type of thing. There is maintenance that needs to be done regularly to keep her going but it is not hard. There is a tray that pops out that needs to be rinsed. If you don’t, it gets clogged and pauses the cleaning cycle. Even when this happens it’s an easy fix. It has a disposable bag for dust and dog hair. Ours fills up once a week, a normal family could probably get several weeks per bag. They are not terribly expensive but I do NOT replace the bags! I just dump them out into the trash can because I’m cheap. I’m still on my original bag. Water tanks: we mop at least twice per day with the high water setting and a full water tanks lasts two days. The mop pads are cheap. We bought several and I just wash them once per week and it takes two seconds to change them. I think they’re supposed to be disposable. The worst part, which is not the vacuums fault or a design flaw, just the nature of the beast. The dirty water tank! We can go on a tank of water for two days but if you leave dirty water in the tank for an extended period of time it reeks like rotten sewage🤢. It does NOT make your house smell at all. You can’t smell it until you open it. If you empty it every day it doesn’t smell but if you forget and go on vacation like we did it’s bad! I started putting a few drops of bleach in the dirty water tanks when I empty it and we have zero smell now (no idea if it’s okay so do at your own risk). The app is awesome. If there is an issue the app sends an alert and tells you what’s wrong. It also pops up a video telling exactly what to do to fix the issue. Yesterday it told me I needed to clean the sensors and showed me how to do it. I don’t like to spend money on things like this but I use it so much I almost wish I would have spent the money on the top of the line model. Although I don’t have any complaints with this one. Review: Good first Rob-Vac if you hate cleaning. - This is our first Robo-Mop and works well on our laminate flooring. Have it clean the kitchen three time a week and it gets all the drips. We have a long haired cat who sheds constantly and this does a good job picking up hair. It does require quite a bit of maintenance cleaning hair off the roller and keeping tanks dumped/filled. You will need replacement parts, as the APP reminds you when parts are end of life. Judging by the amount of hair/dirt it picks up, seems to be doing its job. It does loose suction on transitions between carpet and hard surfaces. We usually move some furniture, trash cans, and areas it needs to get around. I printed some 1/2 in spacers to allow it to go straight under couch. Surround sound cables and shoe laces will immobilize it. The navigation is not the most accurate, seems to bump steer around the house. If it gets stuck somewhere, it looses all navigation and calls for help in the APP. Hide and seek game trying to find where it is located, since it can end up anywhere in the house. It is quite loud on the hard surfaces, (raised foundation floor), and when it cleans dust bin/ mops. The trade off for us not vacuuming and mopping. We try and run most cleaning operations when not in the house, but kitchen is adjacent to living room and can be annoying. Overall, for the money it is a good deal. We have had it for over a year now and still working. ## Features - / ## Technical Specifications | Specification | Value | |---------------|-------| | ASIN | B0DCFNZF32 | | Batteries are Included | Yes | | Battery Life | 132 minutes | | Battery Type | Lithium Ion | | Best Sellers Rank | #111,267 in Home & Kitchen ( See Top 100 in Home & Kitchen ) #102 in Robotic Vacuums | | Brand Name | eufy | | Capacity | 3.1 Liters | | Color | Black | | Compatible Devices | Amazon Alexa, Google Assistant, Siri | | Control Method | Push Button | | Controller Type | App Control, Button Control | | Customer Reviews | 3.8 3.8 out of 5 stars (2,993) | | Filter Type | High-Performance, Washable | | Form Factor | 3.35-inch Ultra-Slim Body | | Included Components | Battery, Omni Station (with Dust Bag), Quick Start Guide, Robot (includes Roller Brush, Side Brush, Dust Bin, and 2 Mop Pads), Safety Document | | Indoor Outdoor Usage | Indoor | | Item Dimensions L x W x H | 12.99"L x 11.38"W x 18.11"H | | Item Type Name | Omni C20 | | Item Weight | 19.8 Pounds | | Manufacturer | eufy | | Maximum Suction | 7000 Millimeters | | Model Name | C20 Omni | | Model Number | T2280 | | Noise Level | 54.22 Decibels | | Number of Items | 1 | | Number of Power Levels | 1 | | Number of Speeds | 1 | | Number of Wheels | 2 | | Other Special Features of the Product | All-in-One Station, Robot Vacuum and Mop Combo | | Portable | No | | Power Source | Battery Powered | | Recommended Uses For Product | automated cleaning, vacuuming, mopping, hard floors, wood, tile, carpet | | Style Name | C20 Omni | | Surface Recommendation | Hard Floor, Wood, Tile, Carpet | | UPC | 194644299255 | | Voltage | 120 Volts | ## Product Details - **Brand:** eufy - **Color:** Black - **Model Name:** C20 Omni - **Special Feature:** All-in-One Station, Robot Vacuum and Mop Combo - **Surface Recommendation:** Hard Floor, Wood, Tile, Carpet ## Images ![eufy Omni C20 Robot Vacuum and Mop - Image 1](https://m.media-amazon.com/images/I/61fPLtmoSNL.jpg) ![eufy Omni C20 Robot Vacuum and Mop - Image 2](https://m.media-amazon.com/images/I/71N1oEeZV3L.jpg) ![eufy Omni C20 Robot Vacuum and Mop - Image 3](https://m.media-amazon.com/images/I/61xIEkL4T0L.jpg) ![eufy Omni C20 Robot Vacuum and Mop - Image 4](https://m.media-amazon.com/images/I/71E+d265vlL.jpg) ![eufy Omni C20 Robot Vacuum and Mop - Image 5](https://m.media-amazon.com/images/I/71b0Zna9gaL.jpg) ## Available Options This product comes in different **Size** options. ## Customer Reviews ### ⭐⭐⭐⭐⭐ Changed my life!!! *by K***S on August 23, 2025* Detailed review below if you want to read it. If you just want a quick summary: It changed my life, it’s worth every penny, just buy it! I don’t normally spend this much money on anything but, for me, it has been 💯 worth it! It does take some time to get it set up and get the settings that work for your needs and house but is worth it a thousand times over. Handles a massive amount of dog hair like a pro. Does good on all surfaces except cheap bath mats, you’ll have to pick those up. There is maintenance but it is not difficult or time consuming. App works well and issues are easily to troubleshoot. Anytime maintenance needs to be done, the app sent you a message and a video on how to do it. Detailed review: I’ve had this vacuum/mop for 6 weeks. I don’t normally do reviews but I’ve been telling everyone I know how this bad boy changed my life! Important to note I’m also cheap as H@ll! I don’t have much to compare it to in terms of how it measures up to the competition. I have a 10 year old first generation Eufy vacuum named BB8 that will fall down the stairs and suck up the dogs tail if not supervised so that’s my baseline. I have two 80lb Labs, two feral kids, a blue collar husband and OCD (like the kind you take medication for and left unchecked does permanent psychological damage to children). We moved from an 800 sqft house to a 3,000sqft house and by the time I was done cleaning the floors at one end of the house my family had already destroyed the other end. Keeping the floors clean and dealing with the dog hair tumble weeds was a full time job. My family had to be punking me with hidden bags of dirt and dog hair or something. I was losing my mind, literally! I spent the last 20 years saving for my dream house and the floors looked like a trap house no matter what I did! I thought our floors at our old house were bad because we had so many people in a small space. Turns out my family is just gross. In terms of this robot, who my kids have loving named Consuela, after the house keeper from Family Guy. (It is important to name them, they work better when they have names😅.) You don’t have to worry about her becoming self aware and taking you prisoner Terminator style as she is not super smart. She doesn’t always know what she is doing but she works hard at it! The first week of training was a little rough but now that Consuela and I have a system it’s a complete game changer. Comes right out of the box and set up is a breeze. I had a little trouble with the app because I already had Eufy everywhere in my house. I downloaded the Eufy cleaning app which made my Eufy home security app stop working. Eventually, I got everything on the same app and it works seamlessly (this was probably my own fault as I didn’t read the instructions bc I like to do things the hard way). Out of the box she has to map out your house. I found this was the most important step. The first time I had her map my house I didn’t move or pick up anything. The map sucked and it was a disaster. I redid the mapping step and literally picked up everything not nailed down, chairs small end tables, trash can, pots, etc. and kept the dogs downstairs. After I did this the map was absolutely perfect (a good base map is key). You don’t have to move everything when she cleans, just the first time to get a good map. My main level is one massive open concept (probably 1,000sft and Consuela identified it as one room), then 2 bathrooms and three other bed rooms. At first I tried telling her to clean the entire main level as it is one of the options. That did not go well. I feel like she might have a little adhd. I ended up taking the time to set up “Zone cleaning” scenarios and saved them on the app. Zone cleaning is the way to go with big open areas. I broke the great room into 3 sections. We have Apple home we linked to it so now we just say, “Siri, tell Consuela to clean the kitchen, living room, bathrooms, etc.” We played with the cleaning setting and found what worked for us. I have her programmed to clean different zones at different times a day. With my feral family we have to run max vacuum suction and two passes with heavy mopping so the battery drains fast. If your children were not born in a barn yard, you don’t run a wood shop and mowing business out of your garage and don’t have dogs who shed 12 lbs of hair per hour the normal settings would be fine and she could probably do our main level on one charge. With our workload she does two zones, takes a break to charge and then does two more. I have her programmed to clean each zone twice a day. I think for a normal family once every other day would be fine. My floors have never been so clean. NO dog hair anywhere! I’ve never lived in a house without dog hair. I did a deep cleaning of the floors throughout my house the day I got her and I have not had to vac or mopped since! I also think starting with clean floors is a key to success. This does not deep clean but if your start clean and run it often the floor stay spotless. With her running everyday nothing builds up in the corners, under beds and couches. It’s life changing (for me anyway)! We have laminate floors, carpet, tile and a few very thin rugs. She is amazing on the tile, carpet, and laminate but does struggle with the rugs. My rugs are super cheap, thin, and lightweight. She has lots of trouble with the bathroom rugs so we started hanging the bathroom mats after we shower which is actually better for us. Our large area rug is a bit of a struggle and hard to watch 🤣 but if I don’t watch her, eventually she moves on and it is clean. She has only gotten stuck on the rug once. So cheap rugs are a challenge but going from hard floor to carpet works perfectly! I do think she would do well with high quality heavy rugs. Like I said I have OCD so I keep a tidy house without much clutter. She does a good job avoiding objects, if the dog is napping she can “see” it and doesn’t suck up a tail like our other robot vac. It does an okay job avoiding cords but if it hits a phone charger on the floor just right it will suck it up. (Only happened once) My son left a shirt on the floor and it did end up sucking it up but it was an easy fix. All and all it does a good job avoiding dog toys and things on the floor but if she hits something at just the right angle she does get stuck but you just have to pull it out and hit restart. Consuela not going to clean up an entire bowl of cereal, a can of spaghettiOs or big spills. She would probably destroy the entire room. However, if my dogs leave a trail of muddy footprints she does do a good job spot cleaning stuff like that. She will keep clean floors clean indefinitely. Maintenance: this is not a set it and forget it type of thing. There is maintenance that needs to be done regularly to keep her going but it is not hard. There is a tray that pops out that needs to be rinsed. If you don’t, it gets clogged and pauses the cleaning cycle. Even when this happens it’s an easy fix. It has a disposable bag for dust and dog hair. Ours fills up once a week, a normal family could probably get several weeks per bag. They are not terribly expensive but I do NOT replace the bags! I just dump them out into the trash can because I’m cheap. I’m still on my original bag. Water tanks: we mop at least twice per day with the high water setting and a full water tanks lasts two days. The mop pads are cheap. We bought several and I just wash them once per week and it takes two seconds to change them. I think they’re supposed to be disposable. The worst part, which is not the vacuums fault or a design flaw, just the nature of the beast. The dirty water tank! We can go on a tank of water for two days but if you leave dirty water in the tank for an extended period of time it reeks like rotten sewage🤢. It does NOT make your house smell at all. You can’t smell it until you open it. If you empty it every day it doesn’t smell but if you forget and go on vacation like we did it’s bad! I started putting a few drops of bleach in the dirty water tanks when I empty it and we have zero smell now (no idea if it’s okay so do at your own risk). The app is awesome. If there is an issue the app sends an alert and tells you what’s wrong. It also pops up a video telling exactly what to do to fix the issue. Yesterday it told me I needed to clean the sensors and showed me how to do it. I don’t like to spend money on things like this but I use it so much I almost wish I would have spent the money on the top of the line model. Although I don’t have any complaints with this one. ### ⭐⭐⭐⭐ Good first Rob-Vac if you hate cleaning. *by J***B on March 24, 2026* This is our first Robo-Mop and works well on our laminate flooring. Have it clean the kitchen three time a week and it gets all the drips. We have a long haired cat who sheds constantly and this does a good job picking up hair. It does require quite a bit of maintenance cleaning hair off the roller and keeping tanks dumped/filled. You will need replacement parts, as the APP reminds you when parts are end of life. Judging by the amount of hair/dirt it picks up, seems to be doing its job. It does loose suction on transitions between carpet and hard surfaces. We usually move some furniture, trash cans, and areas it needs to get around. I printed some 1/2 in spacers to allow it to go straight under couch. Surround sound cables and shoe laces will immobilize it. The navigation is not the most accurate, seems to bump steer around the house. If it gets stuck somewhere, it looses all navigation and calls for help in the APP. Hide and seek game trying to find where it is located, since it can end up anywhere in the house. It is quite loud on the hard surfaces, (raised foundation floor), and when it cleans dust bin/ mops. The trade off for us not vacuuming and mopping. We try and run most cleaning operations when not in the house, but kitchen is adjacent to living room and can be annoying. Overall, for the money it is a good deal. We have had it for over a year now and still working. ### ⭐⭐⭐ My Experience With The C20 *by I***E on December 9, 2025* Initial Performance (First 3–4 Months) For the first three to four months, the Eufy C20 worked exactly as advertised. It kept the entire first floor of my home—100% tile—spotless. Navigation was smooth, battery life was consistent, and it completed full cleaning cycles without issues. During this period, I was very satisfied with its performance. Battery & Performance Decline After about four months, the battery life and overall reliability started to decline noticeably. The robot began dying in random locations instead of returning to the dock when the battery was low. At times, it would simply stop in the middle of a cleaning cycle and remain in place until the battery was completely drained, forcing me to manually pick it up and return it to the dock. Navigation & Software Issues The navigation system also became unreliable over time. The robot would occasionally lose track of where it was, run headfirst into walls or corners, and fail to properly reroute itself. Pressing the home or power button to resume a task was inconsistent—sometimes it would restart, other times it would just sit there unresponsive. Home Environment & Maintenance My home does not have large carpets or difficult obstacles, so there’s no clear environmental reason for these issues. I also perform weekly to bi-weekly maintenance on the robot, including cleaning sensors and components, but this has not resolved the ongoing problems. Overall Verdict Overall, the Eufy C20 is a decent robot vacuum/mop for short-term use, but based on my experience, it does not hold up well long-term. I expected at least a full year of reliable performance, but the noticeable decline after only four months was disappointing, especially when paying over $400 for the product. It’s a good option for temporary or light use, but I would hesitate to rely on it as a long-term cleaning solution. Hopefully the warranty will cover whatever malfunctions the device is going through. ## Frequently Bought Together - eufy Robot Vacuum Omni C20, Robot Vacuum and Mop Combo, Self Emptying, Auto Mop Washing and Auto Drying for Hands-free Cleaning, 7000 Pa Powerful Suction, 3.35-Inch Ultra-Slim Body, All-in-One Station - BUXEBUX 23 Pack C20 Omni Replacement Parts Accessories for Eufy C20 Omni Robot Vacuums kit, 1 Roller Brush, 4 HEPA Filters, 4 Mop Pads, 6 Side Brushes, 6 Dust Bags 1 Clean Tool 1 Screwdriver - Robot Vacuum Floor Cleaning Concentrate for Mops - compatible with Roborock, Tineco, iFloor, etc. 25oz for 75-150 uses --- ## Why Shop on Desertcart? - 🛒 **Trusted by 1.3+ Million Shoppers** — Serving international shoppers since 2016 - 🌍 **Shop Globally** — Access 737+ million products across 21 categories - 💰 **No Hidden Fees** — All customs, duties, and taxes included in the price - 🔄 **15-Day Free Returns** — Hassle-free returns (30 days for PRO members) - 🔒 **Secure Payments** — Trusted payment options with buyer protection - ⭐ **TrustPilot Rated 4.5/5** — Based on 8,000+ happy customer reviews **Shop now:** [https://www.desertcart.nz/products/659912290-eufy-omni-c20-robot-vacuum-and-mop](https://www.desertcart.nz/products/659912290-eufy-omni-c20-robot-vacuum-and-mop) --- *Product available on Desertcart New Zealand* *Store origin: NZ* *Last updated: 2026-04-27*