Is there any guarantee from the company if the chocolate they send you is melted?

This seller would not take responsibility for the melted chocolate I received because they are not really from ROYCE'. They are only pretending to be ROYCE' with their name. I would buy from the real ROYCE' USA online store. It's cheaper, faster and safer.

why it is taking so long for shipping?

Hi, good morning.It's amazon's default setting.I'll ship out soon.Thank-you!

Could you ship this items to China?

Dear Frank san,Thank you so much for your inquiry. Nice to see you on Amazon!Yes, we can ship you to China, but this is chocolate. we appreciate you to understand the chocolate may melt on the way to your country.Looking forward to your order,Online Japan Web Store

Is this packaged in a cool condition? Can you ensure that the chocolate does not melt when the consumer receives it?

It does have a heat-insulate layer, and the chocolate does not melt when we receive it. But I orderer during winter, I would still recommend you contact seller in advance. They're very responsive and helpful from my experience.

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ROYCE' Raw Chocolate (Champagne) (Refrigerated Flights)

ROYCE' Raw Chocolate (Champagne) (Refrigerated Flights)

Product ID: 726192761

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Details

Brand
ROYCE'(ロイズ)
Item Form
Bar
Occasion
Chocolate Type
Milk
Flavor
Chocolate
Unit Count
1 個

🍾Infused with premium champagne

❄️Refrigerated for ultimate freshness

🇯🇵Authentic Hokkaido craftsmanship

Description

🍫✨ Elevate your chocolate game with a sparkling twist of champagne!

COMPACT PREMIUM - Lightweight 177g bar with sleek dimensions fits effortlessly into your lifestyle, whether at the office or gifting to colleagues.
CHILLED PERFECTION - Keeps best below 30°F (10°C) to preserve the delicate texture and rich flavor, ensuring every bite is impeccably fresh.
CHAMPAGNE INFUSED ELEGANCE - Experience the rare fusion of raw cream chocolate with the finest champagne, elevating your palate to exclusive luxury.
AUTHENTIC HOKKAIDO HERITAGE - Crafted in Japan’s renowned Hokkaido region, a mark of premium quality and artisanal mastery.
PERFECT GIFT FOR CELEBRATIONS - Sophisticated packaging and unique flavor make it the ideal congratulatory treat that stands out in any professional setting.

ROYCE' Raw Chocolate (Champagne) is a luxurious 177g bar crafted in Hokkaido, Japan, blending raw cream chocolate with premium champagne. Designed to be kept refrigerated below 30°F (10°C), it offers a fresh, rich taste perfect for sophisticated celebrations and gifting.

Specifications

Brand	ROYCE'(ロイズ)
Package Dimensions	15.75 x 14.22 x 1.52 cm; 177 g
Is Discontinued By Manufacturer	No
Region Produced In	Hokkaido
Prefecture Produced In	北海道
Storage Instructions	Keep refrigerated below 30°F (10°C) and avoid direct sunlight, high temperature and humidity
Form	Bar
Manufacturer	ロイズ
Country of Origin	Japan
Occasion Type	Congratulations
Item Weight	177 g

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