Swann Wired PIR Bullet Security Camera, 4K Ultra HD Surveillance Cam with Color Night Vision, Indoor/Outdoor, Thermal, Heat & Motion Sensing, Audio Monitoring, Add to NVR with PoE, SWNHD-885MSB

Quality is very good. Instructions are moderately complex. Having setup several other camera systems was a definite plus. Without any guidance from someone in the field it would be hard.Contacting their technical support was not much help. Poor communication and difficultly getting questions answered was a problem. Hands on help and experience is a real plus.System has may great features and does work well. Great value for the price compared to others.But be prepared if you are not technical!

My first one came broken but their support team set me up with a replacement for free the cameras themselves have plastic bodies but are durable and have good picture quality and good night vision and motion detection.

My unit stopped working after only six months, and I have spent the past two months sending screenshots, photos, and proof that the cameras I have are compatible and that the unit is not functioning. On May 28th, I was told that my replacement unit would arrive within 7–14 business days. On June 28th, they requested more clarification about the cameras I have. It is now July, and I still do not have a replacement.I also purchased the extended warranty through Amazon, but I cannot use it until the manufacturer’s warranty period ends, leaving me with a non-working unit and no solution. The customer service and follow-through have been very poor.

I installed myself which was easy . Test cameras before installing . HIGHLY RECOMMENDED!!!Comes with everything you need to install . Also the app is nice but not needed .

I had purchased a different system and was flooded with false detections. The Swann combined PIR and motion detect system is much much better. However the Swann system turns out to be 4x more expensive.Very important: The cameras have an option for selecting which part of the field of view takes part in motion detection.Be very wary of the way the cameras are sets up out right out of the box; I was convinced that the motion detection of two of my cameras was not working, but it turned out that one of these cameras came as default with the entire field of view selected as NOT to respond to motion. Two other cameras had the entire field of view selected in order to respond to motion. Nevertheless, one out of four cameras didn't work correctly no matter what I tried and I had to send it back.

I haven’t fine tuned it yet, but so far it’s working out great and the picture quality is sharp. It was a bit of a PITA to run the wires, but I am a perfectionist so I made sure that none of my wires are visible. All in all, I would recommend this brand/kit.

For analog coax connection the cameras work well. My complaint is I can't seem to attach a keyboard to it. I have to use my mouse to enter everything and it asks for your password repeatedly even when you've logged in. Every time I want to change settings, view old captured video, or anything else I'm always asked for P/W. If there is another way to do i haven't found it. If P/W screen is up your phone app is useless. It prevents you from viewing video. Problem is, P/W screen seems to pop up randomly. Other than that a good bargain CCTV system.

We have been users of Swann Security cameras for many many years now we’ve had great success with them so when we needed a new system for our business, we purchased a Swan system and it’s given us no trouble whatsoever. Easy to set up user-friendly and reliable.