CyberPower PR1500RTXL2U Smart App Sinewave UPS System, 1500VA/1500W, 8 Outlets, 2U Rack/Tower, AVR, EBM Option

I purchased this unit for installation in my wiring closet, because (1) It has an Ethernet connection for remote management (RMCARD205); (2) CyberPower confirmed that I could mount it vertically against the wall, to minimize space (photo); (3) It can support additional battery modules (I doubt I will need this feature). I have two desktop machines and my network modem, router and switch connected, and they consume about 200W. The unit projects that it could sustain them for two hours, more than long enough to survive power glitches and to allow for safe shutdown for a longer power outage. We haven't had a real power outage yet, but I simulated an outage by cutting power to the unit. Someday I may add a generator, and then this unit will be good for preventing data loss while the generator fires up, and also for ensuring that the generator output is well-regulated. My only frustration has been with trying to verify that the device firmware is up-to-date. The CyberPower website lists firmware revisions for the RMCARD, which I have installed. But it does not indicate the latest firmware revisions for the UPS, USB and LCD display. Probably the unit was shipped with the latest firmware, but it would be good to be certain of that.

Unit is great...packaging is not. It has one fragile part only (the front control panel is held on by one screw and not protected well in the packaging. You should have two people to carry and keep the box flat if possible. the package was delivered on it's side, and not sure how it was shipped and handled, but the front panel was sheered off when I opened it. I have reached out to both Amazon and CyberPower with the concerns and possible solutions. Amazon Customer service was very helpful, and it would make me feel comfortable to order again. Hope this helps...

Had my first power outage with this UPS. The unit transferred to battery power seamlessly while the generator started up. Forty seconds later, the transfer switch put the generator on line. The UPS then transferred back to utility power. It charged its battery while the generator was on line and remained quiet for the duration and used no further battery power. The event log recorded all of the details.This is what I'm looking for in a UPS. If you have a standby generator, I can confidently recommend this unit for your application. Mine is an older Generac 12KW with a mechanical governor running on propane.

They've improved the charging to be multi-stage which should allow the batteries to hold up better/longer and need replacement less-often. Also improved the rack rails to where slider-rails are now mounted to the unit and the unit then 'hangs' from the rack-rail; vs the older version that has giant L-brackets that extend beyond the U.Overall a good improvement. Just wish the price hadn't nearly doubled since I bought my previous unit 3 years ago.

Working great as a ups for my servers.

This unit is for 240 volts only. I missed that, ordered it, and now have to send this monster back. This is the US - how many folks need a 240 only device ? You would think that it would be prominent in the description so that a mistake like this would be more difficult to make. What a SS.

Had been using it for a few months and was working fine but two power outages later and it's tapped out. The wiring failure light came on and it's stuck that way. I have lower end models of cyberpower that still work and have taken power outages like champs and this "big brother" is just a joke. I don't recommend at all.

Not much to say other than awful product. Had to order early due to pandemic and a large project we ordered this for. By the time we had the proper power installed to test the unit, amazon would no longer fulfill the product and the company is a HUGE pain to deal with for warranty.Product is a fail, amazon failed, and so has the company. They have none in stock at cyberpower so even though warrantied, there is no product to replace it with. They just state "sorry about that".So they 1. give us a failed product, 2. don't offer any solutions, and 3. take your money and say sorry. Here is hoping we actually get a return in the next year. Do not buy units like this from amazon, we would have been better off ordering direct from the manufacturer, they support it better when you do.

Edit: this review is specifically for the CyberPower PR1500RTXL2UN with remote card.For normal "home" usage a rack mount UPS is probably overkill, but I wanted to rack mount all of my networking gear and after a lot of looking decided on this Cyberpower unit with integrated network management card. According to the Cyberpower website, this is the largest UPS they provide with a standard 3 prong kettle plug (NEMA 5-15P), the larger capacities all use the 20R or other variants).First things first: this thing is heavy and I would advise about moving it entirely on your own - if only to avoid accidents. Once I had unboxed it, I removed the battery to make it easier to move around and that helped.Installing it into my rack (a 12U Startech RKWOODCAB12) was reasonable easy. The provided rails fit exactly, fully collapsed, inside the rack posts (with a little effort) - however the optional handles were too deep to allow the front door of the rack to close so I had to remove them.General usage; well it's a UPS except with some network management features. The fans hardly spin - but if they do, at full tilt they are very noisy. The front control panel provides useful information and is pretty easy to navigate. I have not yet made use of the SNMP functionality so I cannot comment on that; however I have at least been into the management interface and it has some interesting features for tracking usage, consumption etc. Another good thing about this particular UPS is that it supports expansion battery cells to increase capacity and runtime.Overall I like what I have seen so far and hope that it serves me well.