TracFoneKeep Your Own Phone Sim Pack

OK, I just had to add my experience in getting this phone working with Tracfone as my carrier. Tracfone (now owned by Verizon) is very difficult to deal with!!! I purchased the "Keep Your Old Phone" Sim Card KIt, since one was not included in the box containing my new phone, and it had be a Tracfone card. I bought the card on Amazon Prime (overnight shipping) from Phickey64. After I tried to activate the phone on-line I ran into many problems. The kit included three nano Sim cards (ATT, T-Mobile, and Verizon). Since all I had to go on was that I had purchased a factory fresh new unlocked phone (Samsung Galaxy A71), I selected the "Verizon" Sim nano card since Tracfone is now owned by Verizon. I contacted three different Tracfone customer service reps all of which were useless. The reps told me that this phone was not compatible on the Tracfone network, I was also told that the phone was not CDMA -LTE and cannot work on their system. But yet, when I entered the phone’s IMEI # into the Tracfone web site it said “good news this phone is Tracfone compatible”. One service rep transferred me to their “corporate office”, and this one told me that i needed to now buy the “Bring Your Own Phone Sim Kit”, and not the “Keep Your Own Phone Sim Kit”. That is absolutely false since the SIM cards in the two differently labeled kits are the same three Sim cards. On Tracfone’s web site it says that Tracfone has a generic Tracfone CDMA compatible LTE Sim card that can be sent to me, if it was not in the purchased kit. Since it was not in the kit that I had purchased, I called to obtain the elusive fourth Sim card. Finally, I managed to be transferred to someone in the Tracfone “warehouse”. He was the best customer service rep ever! He asked for the Sim card numbers on all three of the Sim cards that were in my “Keep Your Own Phone” Sim Kit. He finally determined that I should have been using the T-Mobile Sim Card instead of the Verizon Sim card. He waited patiently for me to swap out the Verizon nano Sim card, and replace it with the T-mobile Sim card. Then he activated my phone. It works just fine now. So according to Tracfone while my brand-new phone was unlocked factory fresh, Tracfone viewed this model as keeping or bringing in a T-Mobile phone. So try all three cards before seeking assistance from poor customer service reps at Tracfone.

It work just fine thanks

OK, maybe not all - but the big three. I've never installed a SIM, and no instructions are included. Has to depend on Youtube to use it. Probably great for those with some technical hardware experience.

I have been a TracFone customer and SIM card user for 10+ years. I had the unfortunate mishap of mysteriously getting my SIM card corrupted(still don't know how that happened)...anyways...I immediately ordered the next day through Amazon service for another SIM card. Verizon service coverage is excellent where I'm located in the northeastern area.I am also currently with the Affordable Connectivity Program through TracFone for my mobile device. Great Value! I chose the $40 smartphone plan and was credited $30. But you can qualify for completely free service on eligibility. My bill is $10 plus tax in my state area and my Total is $12.21 Unlimited talk,text with 10gb of rollover data and free Hotspot and Wi-Fi! Highly recommended that you call your service provider about how you can qualify. Any questions please feel free to contact me. Thank you for reading my review.

The Tracfone BYOP kit came with very detailed instructions from the seller, including a phone number to directly contact them for assistance with your purchase. Personally, I found that to be outstanding customer service to provide that level of detailed instructions in addition to offer personal assistance. While I did not require any assistance as I followed the instructions provided by the seller, it was very nice to have a fall back in case I ran into any issues.

The Amazon product description reads, "There are 3 Sim cards in the pack. The AT&T towers sim card works with AT&T or unlocked GSM cell phones, the T Mobile sim card you need T Mobile or unlocked GSM cell phone, For The Verizon sim card you need a Verizon cell phone that is unlocked & unblocked. ..."This is inaccurate. Tracfone no longer provides SIM cards for the AT&T network. This package only includes SIM cards for T-Mobile and Verizon.

Just wanted to say that I was giving my old iPhone to a family member and although I had activated phones in the past, I had never activated one of my older phones for someone else on a different provider and plan. I was really concerned about everything from the old phone number to the service plan my relative previously had. So I contacted the seller and he was more than helpful in helping us transition to the new phone SIM card setup and was able to answer all our questions and help us with all of our concerns. I will definitely go this route again should I need to purchase another SiM card. I'm so glad I made this purchase and I would definitely recommend this for anyone needing to use the Bring Your Own Smartphone Program. :)

sims will not fit my phone!!