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User experience design is the discipline of creating a useful and usable Web site or application that’s easily navigated and meets the needs of the site owner and its users. There’s a lot more to successful UX design than knowing the latest Web technologies or design trends: It takes diplomacy, management skills, and business savvy. That’s where the updated edition of this important book comes in. With new information on design principles, mobile and gestural interactions, content strategy, remote research tools and more, you’ll learn to: Recognize the various roles in UX design, identify stakeholders, and enlist their support Obtain consensus from your team on project objectives Understand approaches such as Waterfall, Agile, and Lean UX Define the scope of your project and avoid mission creep Conduct user research in person or remotely, and document your findings Understand and communicate user behavior with personas Design and prototype your application or site Plan for development, product rollout, and ongoing quality assurance Review: Part of a Business idea - It was bought as content on starting a web / digital product small business and its a great read Review: Good book for UX professionals (or aspiring UX) in web design agencies. - This book was well written and clearly written by top professionals in their field. Although anyone can benefit from the message in this book, it's really written to those who work in web design agencies. I really enjoyed the fact that they put a lot of emphasis into doing research before you go and put a website together. This is something sorely lacking by web professionals. However, the book is a little tedious for about the first half of the book as they go on and on about documentation. I get that having crystal clear expectations with your customers is essential. However, I work on websites with internal customers and don't feel like half of this documentation/proposal stuff really applies to me, so it was hard to get through. After weeding out the parts that were less relevant, I really liked this book and will be implementing many of the research and methods described within.










| Best Sellers Rank | #1,977,734 in Books ( See Top 100 in Books ) #379 in User Experience & Website Usability #2,063 in Project Management (Books) #2,277 in Software Development (Books) |
| Customer Reviews | 4.3 out of 5 stars 239 Reviews |
M**B
Part of a Business idea
It was bought as content on starting a web / digital product small business and its a great read
S**A
Good book for UX professionals (or aspiring UX) in web design agencies.
This book was well written and clearly written by top professionals in their field. Although anyone can benefit from the message in this book, it's really written to those who work in web design agencies. I really enjoyed the fact that they put a lot of emphasis into doing research before you go and put a website together. This is something sorely lacking by web professionals. However, the book is a little tedious for about the first half of the book as they go on and on about documentation. I get that having crystal clear expectations with your customers is essential. However, I work on websites with internal customers and don't feel like half of this documentation/proposal stuff really applies to me, so it was hard to get through. After weeding out the parts that were less relevant, I really liked this book and will be implementing many of the research and methods described within.
T**S
Excellent book, use it for my classes at design colleges
This is a great introduction to the field of UX. The text starts with a high level appraisal and then moves into some actual examples with enough substance not to bore an intelligent learner. I use this book as a backbone in my UX classes taught at Seattle area design colleges. Great framework for young learners.
A**I
Good Book for those people.....
This is a good book for those people who are employee or novice in UX design and also for freelancing. I like this book and recommended to my friends.
T**A
A subpar beginner's guide
I'm using this book for a graduate course on usability and boy, is it a pain to read. Although the text poses many valid points and is a decent guide for getting into UXD, it's a hard text to trudge through and quite repetitive. I think the text could be condensed by at least 25% if you eliminated the poor transitions and set-ups the author seems to favor poorly executing. Also, there really isn't anything that I could truly sink my teeth into. I wish it was more substantial and less vague at times. The content as a whole was very elementary--beyond common sense for the most part--and I was expecting something that would challenge me and make me think instead of carrying me around like a baby (that is a step beyond holding my hand). Nonetheless, if you can get past the pain of reading this, are capable of filling in the many blanks, and can do some more research on your own time, it's quite resourceful.
L**N
Great Book
Love this book. Very informative and an easy read. I dont have any background in User Experience and was still able to follow along and learn a ton.
A**R
Explaining ROI of UX
Thus has been a great starter for helping me get cross-functional teams to understand how UX works and why it's important from software to product design. As a UXer you'll often need talking points on your ROI and this book gives you some ammo.
J**D
Good step by step dive into project management
Well thought out, good examples, plenty of references and resources. All around, it is recommended for anyone interested in UX.
A**A
Good Book
It is a really good book and It arrives on time
C**N
En perfecto estado
El libro ha llegado en perfecto estado, sin ningún rasguño, ni desperfectos. Muy recomendable
P**2
Five Stars
Exactly what was described
Z**I
Intéressant
Ce livre traite un grand nombre d'aspects de la gestion de projets pour un ensemble de postes différents. Il conviendra facilement à différents profils.
V**H
Good book even for seasoned practitioners
After being a UXer for 15 years, this book was a really helpful, especially if you are trying to establish a UX design team and processes. However, not a textbook for new or novice UX folks.
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