Many customers mention the endcap breaking, and then have trouble getting in contact with the company. Is the company addressing this?

The endcap of the juice extractor assembly broke during operation. There is a good chance I did not correctly reassemble the extractor after cleaning. Nevertheless, my call to Omega Customer Service was quickly answered, and following a pleasant short conversation with the agent, a replacement part was in the mail the next day. All that was required of me was to email Customer Service a picture of the broken part to them. And shortly after that, I was in the juicing business again!

How do I get broken parts replaced?

Look at your instruction manual. There is a customer service email address to contact them. I’ve tried calling all I get is message machine. They answered emails! I recommend you return the machine ASAP if it’s under warranty! Mine broke 3 times! Amazon gave me a full refund!

Does this nc 10000 have a celecry attachment like the nc900? what's the difference in the size of the chute, between both models

The MM900HDS has the celery attachment. The NC1000 and NC900 do not. The NC1000 and NC900 have non-juice function parts. The MM900HDS does not. The opening of the NC1000 and NC900 are the same. They are both larger than the MM900HDS.

Where is the new nc1000hds made/assembled in? i know the previous 800/900 series are made in korea but not sure about the new model.

The NC1000 is made in our China factory.

Nc1000hds | Desertcart New Zealand

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NZ$1149

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Sold byAmazon New ZealandDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🥤 Juice smarter, live healthier — the Omega way!

BPA FREE EASY TO CLEAN - Safe, health-conscious design with dishwasher-safe parts for effortless cleanup and peace of mind.
BUILT TO LAST A LIFETIME - Backed by a 15-year warranty, this juicer is a long-term investment in your health and kitchen style.
VERSATILE NUTRITION SYSTEM - More than juicing—grind, extrude, and whip to create nut butters, baby food, soy milk, and frozen treats.
QUIET EFFICIENT OPERATION - 200-watt motor runs quietly with minimal heat, ensuring fresh, oxidation-free juice every time.
MAXIMIZE NUTRIENT EXTRACTION - Cold-press technology at 80 RPM preserves enzymes and vitamins for the healthiest juice boost.

The Omega NC1000HDS is a premium slow masticating juicer featuring a powerful 200-watt motor running at 80 RPM to minimize oxidation and heat buildup. Its versatile nutrition system goes beyond juicing, allowing you to make nut butters, baby food, and more. BPA-free and easy to clean with dishwasher-safe parts, it offers quiet operation and is backed by an industry-leading 15-year warranty, making it a durable, health-focused kitchen essential.

Specifications

ASIN	B083PKYLZP
Best Sellers Rank	#181,048 in Kitchen & Dining ( See Top 100 in Kitchen & Dining ) #156 in Single Auger Masticating Juicers
Blade Material	Stainless Steel
Brand Name	Omega
Color	Silver
Customer Reviews	3.8 3.8 out of 5 stars (586)
Finish Type	Silver
Global Trade Identification Number	00737416097392
Included Components	juicer, drum, hopper, screen, auger, juice cup, pulp cup, end cap, adjustable end cap, blank cone, nozzles
Item Dimensions D x W x H	6.1"D x 18.5"W x 12.3"H
Item Type Name	Slow Masticating BPA-Free with Quiet Motor and Reverse Easy to Clean, 200-Watt, Silver
Item Weight	14.7 pounds
Manufacturer	Omega
Material	Plastic
Maximum Power	200 watts
Model Name	Juice Extractor and Nutrition System
Model Number	NC1000HDS
Number of Items	1
Number of Speeds	1
Part Number	NC1000HDS
Power Source	Corded Electric
Product Care Instructions	Dishwasher Safe
Special Features	Manual
UPC	737416097392
Voltage	120
Warranty Description	15-Year Manufacturer's Limited Warranty 15-year motor, 1-year parts
Wattage	200 watts

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NZ$1149

Duties & taxes included

In stock

Sold byAmazon New ZealandDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to New Zealand.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Farhan Q.

The delivery time was excellent, and the packaging was secure.

2 months ago

Ravi S.

I loved the variety of products available. Will definitely shop again.