Quality Improvement

Easy to read and well organized out for the reader to follow.

My brother uses it in class and it serves it's purpose. Required by professor so I would guess it's a good text book.

Completely overpriced book. I’m sure this book will serve its purpose, but it’s about as thick as a slice of bread. Rip off. Also, someone mentioned that theirs didn’t come w an appendix, bought mine new and it does.

The text was the correct book & certainly meets my expectations. However please stop sending me advertisements and specials. I will visit your website freely when I have a need. I am quite busy and this email is used for school, work and business. I have receiving far too many emails from you and other alike. Thank you for your service and I will certainly appreciate your compliance.----Respectfully,Lt Jonah J Schmidt, RN

Good source of information, glad I bought it on Amazon instead of the campus book store. Over a $60 in savings on a new hard cover book!

This book has the correct chapter material, but that’s it. It does NOT have an appendix (you need this because it has all the random values for their formulas in there). The page numbers do not align with the course, and it does NOT, I repeat, NOT HAVE AN APPENDIX! YOU NEED THE APPENDIX TO DO CALCULATIONS FOR THE WHOLE COURSE

I needed the book for school. They had it and got it to me withing a reasonable amount of time.

Some topics are written from a knowledable person perspective.

The electronic version of this text has missing diagrams and inaccurate formulae. This is totally unacceptable! If I pay for a text, electronic or printed, it should be accurate and complete.

very easy very simple easy to understand and solve the problems without any complications get to the point directly and you are done recommended for anyone interested in the field of statistical quality control

great... QUALITY