Question 1

I owned multiple similar burners, including wallnut hollow, weller and others. In each thread would break inside. Does this pen hold up?

Accepted Answer

All soldering-iron type of wood burners use tips made of brass to get superb heat conductivity. But this has downside - brass is soft metal and can be bent easily when hot. This is trade off for this technology. On one hand you have simple replaceable screw in tips design, on the other hand you have to be very careful to not put too much pressure on it on 30W setting.Always keep in mind, that you should not press hard on the tip and instead either switch to higher setting, or if you are already on a high setting - slow down.In any case - if you experience issues in future with our product - please feel free to drop a line at hello@truart.co and I will try to do everything to keep you happy, even if it is non-warranty issue. Also, this unit is covered with 1 year warranty, so if any defect is discovered during whole year after purchase (and even after first year) - we will make everything to get you back to your project.

Question 2

What is the highest temperature it reaches?

Accepted Answer

30W setting should let you heat it up to 850F

Question 3

That voltaje of this product? 110 or 220?

Accepted Answer

This is 110V product.

Question 4

Why dont the tips go in?

Accepted Answer

A few more questions:  are the tips you using bought with or separately?  The tips I have screw in which means you have to wait until the "pen" cools before changing.  If you use a pliers to change tips, you are more apt to damage the tips and/or pen as metal expands as it is heated and becomes more pliable which would change the structure of the tip and/or inside of the pen.  If you bought the set separately, different companies may have made the tips larger/smaller than your pen.  Even "universal" items are not compatible with all machines.  I hope this helped.

ASIN	B01945KAOC
Best Sellers Rank	#87,320 in Arts, Crafts & Sewing ( See Top 100 in Arts, Crafts & Sewing ) #127 in Wood Burning Tools
Brand Name	TRUArt
Customer Reviews	4.4 4.4 out of 5 stars (1,676)
Included Components	1
Item Dimensions L x W	10"L x 6"W
Item Type Name	(Stage 1) Wood and Leather Pyr raphy Pen - Best and Leather Crafts Tool Kit - Comes with 21 Different Tips - 30W and 15W, Gourd
Item Weight	15 ounces
Manufacturer	TRUArt LLC
Manufacturer Part Number	TRUArt LLC
Material Type	Plastic
Model Number	TRUART-B-1-21
Number of Items	1
Size	21 Tips
Style	Country Rustic
UPC	808939353606
Unit Count	1 Count
Warranty Description	1 Year Manufacturer Warranty via TRUArt.co

Basic Set with 21 Tips

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