Question 1

I have had my lights from June and one has stopped working no light but unit heats as if the power is there but lighting not on

Accepted Answer

Exactly the same issue but with 2 of them I sent them back I wasn’t happy with them at all.

Question 2

How much  clear space is required above the fitting to dissipate heat?

Accepted Answer

They’re not hot at all so Very little if any

Question 3

How  to replace? Had them put in last year but one keeps flickering

Accepted Answer

I assume you are not very familiar with doing this sort of thing, but if you have a spare lamp of the same type, then replacing the faulty lamp should be quite simple, providing there is nothing unusual about your particular installation.  Firstly, make sure the mains power is turned off at the main power switch in the premises.  Confirm that the lamps do not come on if you operate their local on/off switch.  Grasp both sides of the old lamp with your fingernails behind the rim and pull down.  (If you don't have strong fingernails, you could use something like a flat screwdriver to allow you to get your fingertips behind the rim.)  You will be pulling down against the pressure of two spring-loaded retaining clips, one on each side of the lamp.  Pulling firmly will free these clips from the hole in the ceiling.  (You may want to tackle this carefully, releasing one side at a time, and using your fingers to stop the spring clip from snapping back sharply.)  The lamp will now be dangling from the ceiling by its electrical supply cable.  A short distance from the lamp (about 10cm) there should be a connector of some sort, and this connector will typically be enclosed in a small insulating plastic box.  Open the box (if there is one) to gain access to the connector itself.  Loosen the two screws that grip the brown and blue wires that come from the lamp, and pull these wires free.  The lamp is now removed!  Compare the new lamp to the old one.  There is a small green 3-position switch on the side of the lamp that sets how warm or cold the light tone will be.  Set the switch on the new lamp to the same position as the old lamp, so that you will get the same lamp tone.  Then installing the new lamp just involves the reverse procedure to removal.  Make sure you have loosened the connector screws sufficiently to allow the new wires to be inserted, then tighten the screws to grip the new wires.  (The wires have little brass ends to make this task easier.)  When inserting the lamp into the hole in the ceiling, you will need to hold the spring clips folded back until they have entered the hole.  If you don't feel comfortable doing any of this yourself, I am sure you will find someone who is familiar with doing such work.

Question 4

I bought six lights in Jan 2023 and in the last few days 4 out of 6 have failed two are very dim and one is flashing replace/refund please

Accepted Answer

We have had no problems with ours. I think your query needs to be directed to the vendor not another customer but I do hope you get this resolved.

ASIN	B08GFPTVWR
Area Lighting Classification	IP44
Average Life	30000 Hours
Batteries Required?	No
Batteries included?	No
Best Sellers Rank	1,927 in Lighting ( See Top 100 in Lighting ) 1 in Bath Recessed Lighting
Brand	ALUSSO
Bulb Features	Dimmable
Colour	7w White - Diameter 85mm, Cutout 67-75mm
Colour Rendering Index (CRI)	85.00
Colour Temperature	300040006500 Kelvin
Customer Reviews	4.4 4.4 out of 5 stars (758)
Date First Available	21 Aug. 2020
Finish types	Painted
Guaranteed software updates until	unknown
Incandescent Equivalent	70 Watts
Included Components	Bulb, Instruction Manual, LED Lens, LED Reflector, Shade
Item Weight	370 g
Item model number	DL-SQ25-107D3
Light Direction	Downlight
Luminous Flux	600 Lumen
Manufacturer	ALUX
Material	Polycarbonate
Number of Items	6
Number of Lights	6
Part Number	2995
Power and Plug Description	Corded Electric
Product Dimensions	8.5 x 8.5 x 2.9 cm; 370 g
Shade Colour	White
Shade Material	Polycarbonate
Shape	Round
Special features	Adjustable Colour Temperature, Anti-Rust, Dimmable, Energy Efficient, Waterproof
Specific Uses	Home, Kitchen Island, Shop
Start Up Time	<0.5s
Style	Modern
Switch Installation Type	Ceiling Mount
Switch Style	Gears
Type of Bulb	LED
Voltage	230 Volts
Wattage	7 Watts

Round Mini Slim Cct Downlight Dimmable

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