Pure Hydration Alkaline Water Machine

When the search started for a water purification system we educated ourselves on all the types of systems available. We decided on a molecular hydrogen system. We had our home water tested and pesticides showed up in the results. These were our biggest concern along with the heavy metals. Through all our research...this system was the only one I was able to find that "actually stated" it removed pesticides, and heavy metals. We love the quality of water this system delivers. It tastes clean. About a week later, I noticed a puddle on my countertop underneath our machine. I opened it up and found a leak in a valve. I called amazon, they shot an email to the company about my issue. The same day I recieved an email from Cosan. The problem was solved that day. 3 days later, my replacement part arrived at my door. I received the best customer service possible. Prompt, professional and highly recommend this company. Thank you Cosan.Update: January 15, 2019We still love our cosan water system. The only problem we are still having is leaking issues. I have found that the plastic connectors inside the machine cannot take the water pressure of leaving the water valve open over time. This is the second identical leaking issue I have had. If I turn the valve off after every use it will not leak.

I do not usually write reviews of the products I buy from Amazon, but I really think it is important to write this comment about the PURE HYDRATION WATER IONIZER system.I must say that I was very surprised in every way. In the first place, and I think the most important thing is the taste of water. I believe that its flavor and properties, which also hydrogenates the water, exceeds the quality of the ESSENTIA water that was the one we used at home before buying this system.Second, it was very easy to connect the equipment. In my case I took the water from the outlet that goes to the refrigerator, and placed it on the counter next to the refrigerator and the attractive design is really nice and you can not see any hose. Finally, the intelligent technology used to turn on and off the water outlet with just approaching the hand is excellent. It is an excellent purchase, and I recommend it because you will feel satisfied.

First of, had issues with the assembly, and had to call their customer care to figure. No issue there and they were helpful in explaining how to fix. Second, the water tasted weird initially, and we were hoping that will improve with the filter getting used. But it never did even after weeks...So if you are particular about taste of the water, the taste never comparable to bottled alkaline water your buy in the market. Also measured the PH with ph strips and they never were above 8 as they claimed to be. Not sure if this was with my specific unit. By the time we decided enough with it, "the 30 day return policy is over" and i have already spent 120$ for plumber to install. Realized that was a big gamble on my part going in for a cheaper alkaline water alternative after watching some glitzy videos and ph demo, and especially not much service warranty /service option or any extended return/rental policy like other leading brands do. The worst part is, since i was struck with it and continued drinking it, the taste deteriorated over the weeks and pretty much tap water after couple months, and my wife and kids stopped drinking. Manufacturer claim that the filters($125 to replace) is good for 6 months, but that did not hold true in my case either. We live in the city water neighbourhood and the have GE water softener. So now, I am thinking should i trash it or spend $125 every 3-4 months which seems way expensive maintenance $$$$ on a cheap filter

So far so good.... very easy install. I found a few YouTube videos that have a pretty decent walk through of how to do it. I cut the tubing so it’s not an eye sore.In comparison to the filter on the fridge, the water tastes better, very clean... I honestly didn’t think I’d be able to tell a difference however I can.I’ll report back later on the Alkalinity.... I tested before I began drinking it so, I’ll test again after a week of use.*****update*****after 1yr.Still using this water system as primary source for drinking/cooking. I just switched out filter on my refrigerator.....and I’m still on original filter that came with the purchase of the Alkaline system and yep it tested cleaner than the fridge.... My ph lab results from Dr. rated me an 7.5.Still very happy with purchase and plan to replace filters soon. Plan to get a system for my parents.Get it!

It was a bit tricky though. I can't do countertop installation because my kitchen sink faucet is one with pull down spring spout. As far as I can tell, there is no way to connect to the faucet. Under the counter installation was tricky for me too. My kitchen countertop is not the standard thickness because it had to be raised a little to deal with some other issues. This made under the sink installation difficult and required additional parts. So I would caution those intending to do countertop installation to check if it really can fit in with your faucet.

Not sure if this thing really puts out molecular hydrogen but I did use the water drops and the water from the unit turned purple meaning it was Alkaline! I was using a ZERO water pitcher prior to this machine and when I used the same drops to test that water I was shocked to see it turned orange and was acidic! Furthermore, I tested my tap water and it was green which indicated neutral. What I need to mention is the stellar customer service this company provides. I can tell they are a small company because their bookkeeper answers the phone but what I can say is that the sales staff or owners were very helpful and took the time to answer all of my questions by phone and email prior to purchasing this unit and it was because of their customer service and education on their products that made my decision to purchase. I was ready to spend $2,000.00 on a high end electric ionizer but this thing is working nicely. I highly recommend you give their products a try.