How do i purchase the indurance fir a joystar bslance bike i purchased about an hour ago.

Contact customer service I’m sure

Where can I get a replacement 10” tire for my joystar?

Check amazon. I’m sure any foam Tires that size might work

Where can i get a replacements back wheel and tire?

Dear Customers, if you have any problems with bike wheels or any other parts within one year of purchase, we would like to send you the replacements , So please be free to contact with us via email: joystar_service@joykie.com

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JOYSTAR Roller kids balance bike

Product ID: 275295729

Details

Age Range (Description)
kids
Bike Type
Balance Bike
Brand
JOYSTAR
Color
Green
Frame Material
Alloy Steel
Included Components
footrest quick

NZ$272

Duties & taxes included

In stock

Sold byAmazon New ZealandDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to New Zealand.

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Specifications

ASIN	B07ZHYKS1P
Additional Features	Adjustable Seat, Footrest
Age Range (Description)	Toddler
Age Range Description	Toddler
Best Sellers Rank	#101,292 in Toys & Games ( See Top 100 in Toys & Games ) #89 in Kids' Balance Bikes
Bike Type	Balance Bike
Brake Style	No Brake
Brand	JOYSTAR
Brand Name	JOYSTAR
Color	Green
Customer Reviews	4.4 out of 5 stars 1,977 Reviews
Fender Material	Steel
Frame Material Type	Carbon Steel
Included Components	Balance Bike, DIY Decals, Manual, Tools
Item Type Name	kids balance bike
Item Weight	2.7 kg
Manufacturer	DRBIKE CYCLE
Model Name	Roller
Model Number	2438930011
Number Of Speeds	1
Number of Handles	1
Number of Speeds	1
Power Source	manual
Seat Material	Synthetic
Size	12 Inch Wheels
Skill Level	Beginner
Specific Uses For Product	Balance training
Style Name	Toddler-friendly
Suspension Type	Rigid
Warranty Description	Limited Lifetime Warranty
Warranty Type	Limited Lifetime
Wheel Material	Plastic
Wheel Size	12 inches

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

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NZ$272

Duties & taxes included

In stock

Sold byAmazon New ZealandDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to New Zealand.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

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JOYSTAR Roller kids balance bike

Details

Details

Description

Specifications

Common Questions