How long does it stay cold?

It stays cold for quite some time.... much longer than you would need to leave it on you.

Do you leave the cover off when you freeze it?

Yes I leave the cover off. I actually put it back in the plastic bag it came in to keep it clean and not smell.

Does it have to be stored in the freezer? What if you aren't going to need it for a while like a month or two. Would it adversely affect the pack?

Yes, you need to store in the freezer. My freezer broke and while replacing it, I stored these on a shelf. I forgot about them until a month later when I needed one. The clay had dried out. It still freezes, but it is now lumpy and not flexible. :(

Has anyone else measured the product they received? The one that I just received is actually 11 1/2" not 12", and it is 20" long not 21" as advertised

I just measured mine and it’s 20.5 inches long by 11.5 inches wide. The company must be rounding up the actual numbers is all I can think of.

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

ICEWRAPS Reusable Cold Pack with Fabric Cover - Extra Large 12 x 21 Inch

ICEWRAPS Reusable Cold Pack with Fabric Cover - Extra Large 12 x 21 Inch

Product ID: 353649058

Details

Age range (description)
Adult
Brand
ICEWRAPS
Number of Items
1
Special features
Flexible
Unit count
1 Count

📏Extra large 12x21 inch coverage

🧴All-natural clay & oils

❄️45 min sustained chill

NZ$232

Duties & taxes included

In stock

Sold byAmazon New ZealandDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to New Zealand.

Secure transaction

Description

❄️ Chill smarter, heal faster — the cold pack that means business!

SKIN SAFE COMFORT - Soft, washable fabric cover protects your skin while enhancing cooling duration and comfort.
FSA HSA ELIGIBLE - Smart health investment—eligible for flexible spending accounts, making pain relief hassle-free and budget-friendly.
MAXIMIZED COVERAGE - Extra-large 12x21 inch size wraps comfortably around your back, shoulders, or joints for full-area relief.
FLEXIBLE LEAK PROOF - Molds perfectly to your body even frozen, with a non-toxic, leak-proof design for mess-free use.
EXTENDED COOLING POWER - Stay chill longer with up to 45 minutes of soothing cold therapy that outlasts ordinary packs.

ICEWRAPS Extra Large 12x21 inch reusable cold pack combines natural clay and oils to deliver up to 45 minutes of sustained cold therapy. Designed with a soft, washable fabric cover, it offers flexible, leak-proof, and skin-safe pain relief ideal for back, joint, and muscle discomfort. FSA & HSA eligible, this premium cold pack is a must-have for professional-grade recovery and everyday aches.

Specifications

ASIN	B0767ZWZ39
Additional Features	Flexible Even When Frozen, Leak Proof and Non-toxic, Long-Lasting Pain Relief, Soft and Washable Protective Cover
Age Range Description	Adult
Age range (description)	Adult
Brand	ICEWRAPS
Brand Name	ICEWRAPS
Color	Blue
Container Type	Pack
Customer Reviews	4.7 out of 5 stars 4,140 Reviews
Global Trade Identification Number	00638037930467
Included Components	Non Toxic Gel
Item Dimensions	30.5 x 53.3 x 2.5 centimeters
Item Form	Cold pack
Item Nype Name	Cold Pack
Item Weight	4.6 Pounds
Manufacturer	ICEWRAPS
Manufacturer Part Number	IWCLAYCOLD1221
Material Type	Clay
Material Type Free	Lead Free
Model Number	IWCLAYCOLD1221
Number of Items	1
Number of Packs	1
Product Benefits	Experience instant pain relief and help reduce symptoms naturally while recovering from illness, injury, or surgery. As a cold pack, they’re ideal for treating swelling, inflammation, aches & pains, headache, fever, and eye/sinus pressure.
Product Style	Ice Pack with Cover
Size	12"x21"
Special features	Flexible Even When Frozen, Leak Proof and Non-toxic, Long-Lasting Pain Relief, Soft and Washable Protective Cover Special features Flexible Even When Frozen, Leak Proof and Non-toxic, Long-Lasting Pain Relief, Soft and Washable Protective Cover See more
Target Use Body Part	Back
UPC	638037930467
Unit Count	1 Count
Unit count	1 Count
Use for	Back

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Vikram D.

The MOLLE sheath is of exceptional quality. Very happy with my purchase.

2 weeks ago

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

NZ$232

Duties & taxes included

In stock

Sold byAmazon New ZealandDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to New Zealand.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Abdullah B.

Great price for an authentic product. Fast international shipping too!

3 weeks ago

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

View all Trustpilot reviews