Eolis 3D Wirefree RTS Wind Sensor – Wireless Protection for RTS Awnings - Compatible with Sun Setter Awnings - 3D Detection Technology – Somfy Wind Sensor - Off-White Shade #1816083

I bought the Somfy unit as a replacement for the one originally installed along with my awning. I was thrilled that it arrived in record time and I promptly programmed the new unit (or so I thought) and attached it to my awning front bar. However, when extended the awning kept on retracting between 20-50 minutes over and over. I watched countless videos and tried everything I could think of to correct the issue. Out of frustration I finally called Somfy tech support and explained the problem in the hope that they would suggest a fix. Their curt response was “it’s defective.” At that point I called Mike, the owner of Used Camera Guy (my call was promptly returned), and told him that Somfy said the unit was defective. He said “no worries.” He asked me if the new unit was a new install or a replacement. I told him that it was a replacement. That changed everything. He told me that the reason the awning was retracting was that the motor memory was searching for the original sensor and not the new one (it wasn’t defective). Mike patiently walked me through some steps to erase the original sensor and pair the new one. His fix did the trick! The new sensor now works flawlessly. He even apologized for Somfy’s response to me. I couldn’t ask for better customer service. It’s a rarity these days.

Worked perfectly as a replacement for my malfunctioning wind sensor which caused my awning to continuously retract even when no wind was present. Instructions were clear and easy to follow. Had to reset the entire motor on my awning but instructions covered how to do that. A bit pricey but it made my awning useable again so it was worth it.

Simple and effective! It gives me comfort that my $15,000 investment won’tbe ripped off my house by a gust of wind!

Works well. Is more of a high motion awning sensor. Works when wind shakes the awning causing motion in the awning.

I tried everything to get this thing to work with my retraceable awning. But no luck and no technical support. Grateful for Amazon's return policy.