My spray nozzle completely broke off. I am within the 2 year warranty. Can I get a replacement?

Do you have your receipt? Did you contact Amazon's Customer Service department? Did you contact the manufacturer? Are you within the two year warranty period? These are the questions you need to follow up your warranty claim with.

where can i get replacement parts?

The specifications say this unit is made in China not Sweden.

can a 5/8" x 100' hose be retrofitted to unit?

Not sure and the company only does customer support from Germany in German. It’s a problem

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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Turquoise Plastic Hose Reel, 1 Unit

Product ID: 387084165

Details

Brand
Gardena
Colour
Black
Item dimensions L x W x H
66 x 25.4 x
Material
Plastic
Style
Wall-Mounted

📏115 ft hose length

🔄180° swivel wall bracket

🛡️UV & frost-proof durability

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NZ$2105

Duties & taxes included

In stock

Sold byAmazon New ZealandDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

💧 Effortless watering meets sleek, space-saving design — never wrestle with your hose again!

BUILT TO LAST OUTDOORS - UV-resistant and frost-proof materials protect your hose reel from harsh weather, ensuring long-term reliability.
FLEXIBLE 180 SWIVEL MOUNT - Wall bracket swivels to prevent kinks and allows compact storage close to the wall when not in use.
ALL IN ONE CONVENIENT STORAGE - Integrated hooks for nozzles and brushes keep your watering tools organized and within reach.
ROLL CONTROL SAFETY TECHNOLOGY - Ensures slow, controlled hose retraction for safe, hassle-free operation every time.
EFFORTLESS AUTOMATIC RETRACTION - 115 ft Italian-made hose locks at any length and retracts smoothly with a gentle pull, eliminating tangles.

The Gardena 115-foot wall-mounted retractable hose reel combines Italian craftsmanship with advanced RollControl technology for smooth, safe hose management. Featuring a 180° swivel bracket and durable UV- and frost-resistant materials, it offers flexible, tangle-free watering and convenient tool storage, making it the ultimate upgrade for any modern garden.

Specifications

ASIN	B093CKXYCK
Brand Name	Gardena
Capacity	115 Feet
Color	Black
Customer Reviews	4.6 4.6 out of 5 stars (1,665)
Global Trade Identification Number	04078500055673
Included Components	Hose Reel, Hose, Cleaning Nozzle, Installation Parts
Installation Method	Wall Mount
Item Diameter	0.5 Inches
Item Dimensions	66 x 25.4 x 48.3 centimeters
Item Type Name	with built in Hose Guide for flexible and easy watering
Item Weight	13.9 Kilograms
Manufacturer	Gardena
Manufacturer Part Number	18630-37
Material Type	Plastic
Model Number	18630-37.000.00
Operation Mode	Automatic
Style Name	Wall-Mounted
Unit Count	1 Count

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

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Excellent communication throughout the order process. Product is perfect.

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