I just received this toy. It is not moving but it does bark and cry. Is it suppose to actually move?

In case anyone else runs into this problem: my dog bounced the toy down the stairs a couple times. It kept making noise, but stopped moving. I took off the skin and found that the two halves of the ball had twisted out of place. When I realigned them so that the protective walls around the on/off switch were again in the right place, the problem was solved and the toy worked as intended.

Why do I have to spend 20 minutes to figure out what this product is all about ? I give up at this point

This is actually (the skin) of a dog toy. The call inside makes all kinds of noises and shakes. My pup loves it so much that I have had to replace the body (skin) and ball. The ball diedcause it was left outside in a heavy rain. You should be able to find the complete toy (we call it mousey). My Pomeranian loves it. Favorite for years.

does it work on carpet or only on hardwood/tile floors?

It works fine both on carpet and hardwood/tile floors.

How do I change batteries? Can’t open plastic lid

You have to unscrew the small screw (Philips head if I recall correctly) that is placed at the center of the tab that "opens" the battery compartment after opening the ball.

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Hyper Pet Doggie Tail Interactive Plush Automatic Dog Toy, Wiggles, Barks | Durable boredom buster with batteries included, vibrating action keeps curious pups of all breeds engaged and entertained

Product ID: 4300256

🎭Wiggles, vibrates & barks for full sensory fun

🎯3 AAA batteries powered for nonstop play

🦴Lightweight 4 oz plush, perfect for all breeds

NZ$50

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Sold byAmazon New ZealandDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🐾 Turn playtime into a tail-wagging frenzy with Hyper Pet’s interactive magic!

CUSTOMIZABLE DURABLE - Replaceable plush covers keep the toy fresh and ready for your pup’s next adventure.
MULTI SENSORY STIMULATION - Wiggles, vibrates, and barks to captivate your pet’s attention and reduce anxiety.
UNIVERSAL FIT FOR ALL DOGS - Designed for all breeds and life stages, making it the ultimate boredom buster.
EFFORTLESS BATTERY MANAGEMENT - Includes batteries and features an auto-stop to extend playtime and battery life.
INTERACTIVE PLAY THAT NEVER QUITS - Automatic activation with shake & motion keeps your dog engaged for endless fun.

The Hyper Pet Doggie Tail is a durable, plush interactive dog toy that wiggles, vibrates, and barks to keep dogs of all breeds and ages entertained. Powered by 3 AAA batteries (included), it automatically activates with motion and features an auto-stop to conserve battery life. Lightweight and designed for indoor use, this toy reduces boredom and anxiety through multi-sensory stimulation, with replaceable covers available to extend its lifespan.

Specifications

ASIN	B0054C9B1I
ASIN	B0054C9B1I
Additional Features	Lightweight
Age Range Description	All Life Stages
Batteries	3 AAA batteries required.
Best Sellers Rank	#5,316 in Pet Supplies ( See Top 100 in Pet Supplies ) #80 in Dog Squeak Toys
Brand Name	Hyper Pet
Breed Recommendation	All Breed
Color	Classic Doggie Tail
Customer Reviews	3.8 3.8 out of 5 stars (32,094)
Date First Available	June 22, 2013
Department	Pets
Dog Breed Size	Medium
Flavor	Flavorless
Global Trade Identification Number	00012575201737, 00012575213129
Included Components	Dog Toy
Indoor Outdoor Usage	Indoor
Is Discontinued By Manufacturer	No
Item Dimensions L x W x H	5"L x 5"W x 2"H
Item Type Name	Dog Toy
Item Weight	4 ounces
Item model number	49484EA
Manufacturer	Hyper Pet LLC
Manufacturer	Hyper Pet LLC
Manufacturer Part Number	49484EA
Material Type	fabric
Model Name	49484EA
Model Number	49484EA
Pattern	Classic Doggie Tail
Pet Toy Type	Plush
Pet Type	Dog
Product Dimensions	5 x 5 x 2 inches; 4 ounces
Product Style	1 Count (Pack of 1)
Recommended Uses For Product	Playing
Scent Name	Unscented
Size	Full Unit
Subject Character	Dog
Target Species	Dog
Theme	Animals
UPC	012575213129 012575201737
Unit Count	1 Count
Warranty Description	One year limited warranty on manufacturers defect
Water Resistance Level	Not Water Resistant

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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NZ$50

Duties & taxes included

In stock

Sold byAmazon New ZealandDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to New Zealand.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

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1 month ago

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Good experience, but the tracking updates could be better.

2 months ago

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