Shark IZ862H Stratos Cordless Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean PowerFins HairPro, Includes Duster Crevice Tool & Anti-Allergen Brush, Up to 60 Minute Runtime, Ash Purple

Works like they say

This vac is pretty awesome. It is lighter than I expected. Some said that it was heavy at the top, which is because the battery is mounted there. Instead of trying to hold it up, I let it rest on my hand and move it around. The vac does a great job on hard floors, as it has two types of rollers - one is with the "blades" and the other is a microfiber material, which means it not only picks up debris, it also sweeps and cleans the dust that has settled on the floor. It also will pick up when moving forward and reverse. Some cordless vacs only pick up when moving forward. It passes the Cheerios test, and picks up crunchy cat food on the floor with ease. This vac has 3 settings - high and low, and then the Clean Sense, which allows the vac to determine which speed and power is needed. On hard floors, I let the Clean Sense do its job and by doing so, the battery lasts longer. I also will start with the auto feature in the rooms with carpet, but sometimes I will notch it up to "high" to get a little deeper into the carpet. Initially, I was concerned that the battery would not last throughout the house, but it does for the most part. Once I have run through the house, I dump the collection bin, fold up the vac for storage and then I plug in the battery charger to top it back off. I never put it up without charging it fully again. After it fully recharges, I unplug the charger from the vac. The folding feature of the vac is a great way to store the vac, though I worry about the plastic tubing being bent up 180 degrees. Based on some reviews about the folding feature breaking something in that area, I am very careful when folding it up. It also is still confusing which button I press to fold up versus opening the bin to dump out the contents. So far, I have not accidentally dumped the container by pushing the wrong button. I'm still learning a month into it. I like the odor neutralizer, as it leaves behind a pleasant smell. I am very sensitive to fragrances and the little cartridge that comes with the vac smells really good. My house has a fresh smell after vacuuming. You can dial in the amount of fragrance to be released, and I have it on low. It will also last longer the lower the setting used. I also note that there are replacement cartridges from other sellers for this vac, so I will not worry about using this one up without replacing it. This does not replace my Rainbow vacuum, but it sure is a heck of an easier way to keep the floors tidy. I also have the robot vac by the same manufacturer and sadly it is not getting used as much now that I have this cordless stick. With this stick, I can spontaneously decide to clean up the floors, but the robot requires me to go all around the house picking up everything small enough to get the robot stuck. I also have a handheld cordless vac by another company and I occasionally use it instead of the hand vac on this vac. This vac comes with two attachments - one for dusting and one is a crevice tool. I so far I have not utilized either one, but the dusting tool has microfiber all around it, so I am excited to try dusting next. So, overall I am pleased with this purchase. I will need to use this over time to report back on the durability and quality of the build to fully conclude the value. If this vac dies on me, you can be sure I will immediately revise my rating, since this was a luxury purchase for me and I expect it to hold up. But, for now this is a welcome addition to my home.

This Shark vacuum leaves my older Shark in the dust. We get a lot of spruce needles tracked in. The older, bigger, heavier Shark is having trouble picking them up from our wood floors. The Stratos makes short work of them. It is amazingly powerful, much lighter and more maneuverable than the old one. It weighs only about eight pounds so is easy to carry up the stairs. I have been using it on both floors, and cannot believe how much dust and dirt came out of the rugs that had been swept with the older vacuum. The flex capability makes it easy to store. Although the battery needs to be charged frequently, I find this a minor inconvenience compared to dealing with an electrical cord. Stratos is definitely an upgrade.

Heavier than Dyson Stick. Need repetitive passes to pick up crumbs from kitchen floor. When debris detected, the motor kicks into high gear. Dust container easy to open and clean out. Very solid appliance.

Battery life: 10 minutes. Time spent trying to work with customer service: infinity! I purchased this Shark Stratos in August with dreams of cordless freedom. What I got was 10 minutes of suction followed by a desperate search for the charger. My house is a three bedroom small ranch. I now clean it in shifts like I'm running a relay race. But wait, it gets better! Shark's customer service operates like a bureaucratic obstacle course designed by someone who really, REALLY doesn't want to help you. I've been transferred more times than a backup quarterback. I've been asked to repeat my serial number so many times I can recite it backwards. The representatives email in circles so confusing I started questioning whether I even own a vacuum or if this is all an elaborate fever dream. For $400+, I expected a vacuum that could clean more than my bathroom before gasping for air. Instead, I got a expensive paperweight with commitment issues and a customer service team that's perfected the art of weaponized confusion. Save yourself the money and the migraine. Buy literally anything else. **Update:** Still more useless emails from customer service that lead to dead ends. Send help.