Question 1

Hi I am a student, is it possible to have a official receipt to be delivered in the package? I am entitled to reimburse. Thank you very much

Accepted Answer

you're not entitled to anything.

Question 2

Keeps jamming my brother printer. Tried other paper and no problem. Please advise.

Accepted Answer

The only reason I can think of, apart from a fault with your printer, is that the paper has not been fanned out sufficiently i.e the sheets are sticking to each other as a result of static electricity. So holding anything from 1 mm (Approx 10 sheets) to 25 mm (approx 250 sheets) of the HP paper 
hold the sheets upright/portrait style with your left thumb on the paper facing your chest and the rest of your fingers on the other of the paper. Your hold of the paper should be pretty loose but not enough to lose any. With your right hand help the other to knock the sheets on your desktop or table so that all are flush top and side, now with the your right thumb on the right long side and opposite your left thumb and with your other fingers of the right hand loosely on the other side of the paper with your left hand gently grip but fan the paperback and forth then copying the action with your right hand. The sheets will fan out. Now with your right hand allow the sheets to loosely fan down , allowing air between the sheets. Now knock them flat and place in you’re printer’s paper tray. Hopefully this will cure you’re problem.

Question 3

is vat included?

Accepted Answer

Hi there, it does yes if purchased from Express Office Solutions Limited.  Please provide your email address when purchased and we will send through a VAT receipt (although it will also state it on the Amazon invoice.  Regards, Sarah

Question 4

Is this paper acid free?

Accepted Answer

There is nothing on the packaging of this paper regarding its pH level. The only source for acid-free archival photocopy paper that I am aware of is Conservation  Resources UK Ltd based at Upper Heyford,
Oxfordshire. This company has a Royal Warrant for  the Manufacture and Sale of Archival Storage Materials to Her Majesty the Queen.

ASIN	B00DUCH35A
Best Sellers Rank	52 in Stationery & Office Supplies ( See Top 100 in Stationery & Office Supplies ) 4 in Copy & Multipurpose Paper
Brand Name	HP
Colour	White
Country Of Origin	Brazil
Customer Reviews	4.6 4.6 out of 5 stars (10,749)
Global Trade Identification Number	03141725000221
Item Dimensions L x W	29.7L x 21W centimetres
Item Type Name	HP Office A4 80gsm Box
Item Weight	12.32 kg
Luminanax Lux	92
Manufacturer	inter paper
Material Features	Responsibly Sourced
Paper Finish	Matte
Paper Size	A4
Paper Weight	80
Sheet Count	2500
Unit Count	1.0 count

HP Papers,5 Ream I 2500 Sheets,White,RH98112 Printer Paper, Office A4 Paper, 210x297mm, 80gsm, 5 Ream Carton, 2500 Sheets - FSC Certified Copy Paper

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