VIDBOX Video Conversion Suite

Spent 30 mins but could not get audio. Went to the VIDBOX website and downloaded and installed the latest driver software and it works! Transferred 24 family videos to mp4 files. Quality very good. I am very pleased. Our VHS player didnt have RCA so bought a SCART-to-RCA adapter for £4 and used that to connect to the VIDBOX. Brilliant.

It doesn't say literally anywhere on the "about" or the details or on the box photos that it does not include any VCR device and you just have to have one on hand somewhere at home. Great.

The seller did not respond to queries as to how to get it working. Would avoid this seller and the product.

Bought this when still using Windows 7 and received v7 software. After upgrading to Win10, the software would not work properly even after reinstalls etc. Contacted manufacturer who would not provide the newer Win10 compatible software. They instead suggested just using compatibility mode in Windows. That will get it working, but it's a nightmare to use. It will often freeze during a capture requiring Task Manger End Task to kill. And the video settings (brightness, contrast etc) are not applied when a new video starts or will reset even when there is just a break in a recording (e.g. a bit of snow between sections). You need to move a slider and all the settings then are reapplied. This makes it impossible to capture the first few frames of anything reliably. These settings are present in both the driver and the software, but it's unclear how they interact. Have also had to often restart software or even reboot to get it to capture without dropping loads of frames (giving very jerky, unusually video). Also find that it will often not capture longer sections without this problem arising part way through. Spent hours trying to capture 15 minutes of video trying to work around all these issues. Driver options to cut off bottom of video (to remove tearing) do nothing. Capture format settings not retained (had to be selected each time). Quality settings button is also always greyed out. White balance, gamma, backlight comp, ColorEnable, and poweline frequency (anti flicker) all greyed out. There's a repetitive click/buzz which comes through speakers when capture is selected. Fortunately this doesn't affect captures. Had a problem when I connected to a USB 3 card interface. This resulted in picture break up with red/green flashes and unusually captures. Following manufacturer recommendations to plug direct to motherboard port solves this for the most part. It has occasionally resurfaced however. All on an fast 6 core, 12MB PC. Believe some of these issues would not be present with updated software, but supplier chooses not to stand behind their product.

software is a bit patchy and some times crashes. it's forever asking me to submit activation and when i do it always fails. i have found that nero video 2019 supports this device so i just installed the drivers and now i use that rather than their own software.