The pad keeps coming off when mop inserted into bucket, why it doesn't work?

NOTE! Please have a look on below instruction about how to attach pad, the three tabs-slots must be matched together, and ensure the pad firmly stuck on mop-head, so that avoid this problem!

Why the lid comes off when bucket lifted?

It seems that there are two handles, but the larger one is the real lift-handle, the thinner one which printed LOCK is actually a lock that lock lid in the bucket. So just use the lift-handle to move the bucket so that the top lid won't come off!

What can I do if any accessories (include mop handle or cleaning cloth or mop-head) missed or broken?

JUST Message us if ANY issues occur! We're focus on customers' use-experience and provide long-term service for all of our products! Be free to tell us what's wrong or what you need through Your Order or go to our JOYMOOP storefront to ask us!

"Dirty" water flows into "Clean" water? —— Nope, the bucket only designs to separate "WASH" and "DRY" function!

The design that the squeezed water goes back to the "WASH" side for two reasons: 1) Keep the DRY side empty to squeeze water properly; 2) Maintain the water level in WASH side for continuous times use until customers want get the water changed.

The mop-head is difficult to go inside into bucket, why?

Fill water into WASH chamber and wet the mop firstly! The dry mop is certainly hard to insert. And it happens normally at first few times uses, please push down in some strength at beginning, also tilting mop at some angles maybe helpful.

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Flat Mop System, Microfiber Mop and Bucket Set, White, Household & Commercial Floor Cleaning Mop with Long Handle, Wet & Dry Cleaning for Hardwood Floors, Includes 5 Pads

Product ID: 522387279

Details

Color
White
Handle Material
Plastic Steel
Handle Type
Fixed
Head Material
Microfiber
Material
Polypropylene

🦾pedal-activated hands-free wringing

🧽5 microfiber pads included

♻️360° spin self-wringing

NZ$260

Duties & taxes included

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Sold byAmazon New ZealandDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

✨ Mop smarter, not harder — clean floors, zero hassle! 🧼

360 SPIN MOP HEAD - Easily reaches corners, slides under furniture, and glides smoothly on hardwood floors for a truly deep clean.
COMPLETE CLEANING KIT - Includes 5 premium microfiber pads that trap dirt and pet hair, ensuring your floors feel fresh and spotless every time.
ERGONOMIC PEDAL WRINGING - Pedal-activated centrifuge requires minimal leg strength, making mopping effortless and accessible for all ages and abilities.
HANDS FREE CLEANING POWER - Dual-chamber bucket lets you wash and dry without touching dirty water, keeping your hands spotless and hygienic.
COMPACT COLLAPSIBLE DESIGN - Long handle collapses for easy storage, perfect for small apartments and busy professionals with limited space.

The JOYMOOP Flat Mop System is a top-rated, innovative cleaning solution featuring a dual-chamber bucket for hands-free washing and drying, a pedal-activated wringing mechanism that reduces physical strain, and a 360° spinning microfiber mop head designed for efficient wet and dry cleaning on hardwood floors. Lightweight and collapsible, it includes 5 microfiber pads and is ideal for both household and commercial use, delivering a hygienic, convenient, and space-saving mop experience.

Specifications

ASIN	B0BSH1DTWK
Additional Features	360° Spin, Lightweight, Non-Slip Handle, Rust Resistant, Self-Wringing
Best Sellers Rank	#282 in Industrial & Scientific ( See Top 100 in Industrial & Scientific ) #3 in Household Mop Buckets #3 in Commercial Mop Buckets
Brand Name	JOYMOOP
Color	White
Customer Reviews	4.3 4.3 out of 5 stars (30,592)
Handle Material	Plastic, Stainless Steel
Handle Type	Fixed
Head Material	Microfiber
Included Components	1 Bucket, 1 Instruction Manual, 1 Mop-head with 1 Pad, 4 Extra Pads, 4 Mop Handle Rods
Item Type Name	Cleaning Tool
Item Weight	4.1 pounds
Manufacturer	Jianmei
Manufacturer Part Number	24-D-01-JM-5B
Material Type	Polypropylene, Stainless Steel, Microfiber, ABS
Model Number	Bucket #2124
Set Name	Bucket #2124 + 50" Flat Mop + 5 Pads
Unit Count	1 Count
Volume	6.5 liters

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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NZ$260

Duties & taxes included

In stock

Sold byAmazon New ZealandDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to New Zealand.

Secure transaction

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TrustScore 4.5 | 7,300+ reviews

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