Wiser Smart Thermostat Heating Control Heating Only - Works with Amazon Alexa, Google Home and IFTTT

After 13 years we have a thermostat controlled oil heating system thanks to Drayton. Having previously owned houses that were built with thermostats wired in, I had forgotten how effective these can be. Leap-frogging over the lack of wiring has been accomplished using this smart Wi-Fi device setup. So, you need the controller on the wall that replaces whatever timer device you have been using. This links via your Wi-Fi router to your thermostat which sits in your room. The water pump can now continue to pump water that circulates but the boiler fire 🔥 system only uses oil at the rate it needs to maintain the temperature you set using your thermostat. This temperature control can be modulated via the Wiser app on your iPhone or Android device or Amazon Alexa. More than one person can have the app on your phone controlling the boiler over the internet via your Wi-Fi router. If the internet fails, your heating will not because the Wiser system simply uses your router whether or not it is connected to the internet. Our internet failed across the country (Ireland) after I installed the device but our system heating kept going and was connecting perfectly throughout the 4 hour outage. I had read where another user had praised Drayton for this ability to directly connect to the controller. Of course you still have an override button on the wall controller. So, finally you will need a 2.4ghz router to make this work. If you have a modern 5ghz (5G) router you will need a bit of help in the form of a bolt on additional 2.4ghz router. This is simple to set up and will enable all Alexa devices to work such as smart sockets or bulbs. I highly recommend the ASUS router which sends out both 2.4 and 5ghz signals and allows VPN to be added as Smartvpn —Amazon sells this! Anyway we love our Drayton system- our boiler central heating is oil fired and single circuit. The heated water always travels around the water immersion heater and around the radiators. Dual circuit systems have separate control for water heating-simples!-enjoy!

Replaced the wireless (not internet enabled) thermostat that came with my boiler with this system. I was lucky enough that that my switch over from old to new was straighforward, requiring only 4 wires at the side of the boiler to be wired into the Drayton Wiser Hub. Once this was done, connecting to the new system and setting up the phone app took a matter of minutes. I was also able to get it to work with Alexa very quickly and easily. Now that it's set up I can turn on, or adjust my heating from anywhere with an internet connection/mobile phone signal - not just in the house. Alexa can tell you how warm it is, and you can raise or lower the temperature with Alexa too. There are some smart features on the app, you have a weekly planner for how you want the heating to react, but you can also set it to eco mode where it adjusts itself automatically - I haven't tried this yet. So far, I only have one thermostat and the hub. I plan to get the Wiser smart thermostatic radiator valves so that I can control all radiators in the house from my phone too, as this will obviously incur savings on my heating bill if radiators not needed can be scheduled to be off and automatically come on at certain times of the day. Overall very pleased. I also had to contact support as I couldn't work out how to change the wifi (I have more than one wifi signal in my house and wanted to change the hub to a different one) - they responded within the day and were spot-on with their reply, and I was able to resolve my problem. Many thanks to Wiser Support! ;-)

Very poor product, with no customer support from Drayton. Installed OK, however app is very glitch, frequently losing connection to the device and worst of all, it seems the unit does not work with many broadband routers, Drayton are not publicising this, but there are many people with the same problem. Technical support replied to my first email, then just ignore you. Returned this item and bought the Hive thermostat, far superior product, which actually works with my ee router.

Been using the Wiser for just under 6 months now - it's been a cheap(ish), reliable thermostat so far. Bought as I wanted an opentherm controller for my boiler. This was a fairly cheap option and given the manufacturers provide no indications of how they regulate in opentherm mode, I wanted to try it out without spending too much. The option to add individual radiator control in future was a plus for the Wiser too. Plumber had it installed in no time, only issue was a missing bus connector from my boiler (ATAG) which meant it had to be wired in normally rather than via opentherm to start with. When the wiring was switched the Wiser automatically detected the change and started operating in opentherm mode. Since then performance has been good, perhaps a modest reduction in energy usage by using opentherm and the comfort and eco modes compared to similar usage previously. The only issue has been the connection between the room thermostat and the wiring center which struggles if the stat is placed in the older part of our house. The boiler is in the extension and the signal struggles to pass through the external walls (~10m distance). Will have to try with a range extender in future but for now it's fine with the stat in the extension.