ITM7.5

Well the product was two days late, Birthday present. Arrived today April 19, 2019. First thing the UPS guy says, this box has been on my truck all day "Banging around at every stop". I looked at him and said do you really want to say that? Hope there are no issues. Well there are issues. In the pictures above; Part Number 29 Backrest Pad has a nice tear; Part Number13 Foot Rest made of plastic on the right side is broken; Part Number 38 Handle Bar has a tear in the foam padding on the handle bar and was bent. The product overall was very easy to put together, very easy to learn how to use; but for such an expensive piece of equipment WHY? Also it arriving LATE; but arriving on Birthday and it NOT be PERFECT!!!! Also, checking the Amazon site to contact Seller, there is no longer that ability, WHY???? I need these pieces replace; to tear it down and it weighs over 101 lbs, box is really banged up (can send pictures if needed); I just want the parts, so we can MOVE on... I really think this is going to be a great help to my husbands overall health. Plus it is made STURDY....If I can get the parts then I'll be happy. Thank you.

My husband LOVES this. I will not use it because it is difficult to get it set so you can flip over and then back again without getting stuck in the middle. I also have bad knees and with the height i have to set the foot rests i can not step up on it with out almost falling.

Terrible machine, very heavy and couldn't even assemble it because it was missing parts, the parts I'm speaking of you have to buy separately on your own (the part was some sort of screw) but if I pay over $400 I expect everything to be included

Great product. Easy to adjust for different people. Helps with back issues.

It's easy to set up,a little time consuming but worth the time. I have use this machine for a week twice a day and my lower back feels great again. It is very comfortable lots of padding.