is it compatible with Microsoft surface pro ?

It is compatible with a Microsoft surface, so it will probably be compatible with a Microsoft surface pro.

Microphone does not work when connecting by 3.5 mm jack to my android phone or pc. is this normal? it does work when connecting to pc by usb.

Hello! Thank you for reaching out, however, we are sorry to hear about your experience. If you are experiencing audio issues with your headset's microphone when using the 3.5mm plug, we recommend verifying that the 3.5mm jack on the phone and computer supports headphones and microphone. We also recommend checking if there are any firmware updates available with the Plantronics Hub application, this can help us fix any glitches or bugs. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance or have further questions.

What comes with this headset?

Hi, the Poly Blackwire 5220 USB-A wired headset box consists of 1. Blackwire 5220 headset. 2. In-line controller. 3. Soft carrying case. 4. User guide. 5. Warranty card.

Does this offer dual headset options for call-center training? Is there a splitter to have 2 headsets connected to be able to listen to the same call?

yes, you have to get a splitter that can handle two stereo connections

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Plantronics Poly ( + Polycom) Blackwire Wired Headphones 5220, C5220 Usb-C, Ww, Usb C/A Adapter, Ecomm - On Ear

Product ID: 574830653

Details

Brand
Plantronics
Colour
Black
Ear Placement
On Ear
Form Factor
On Ear
Impedance
180 Ohms

🎧Noise-canceling mic & hi-fi stereo

🔌Multi-device USB-C & USB-A + 3.5mm

🛡️SoundGuard DIGITAL hearing protection

NZ$367

Duties & taxes included

In stock

Sold byAmazon New ZealandDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to New Zealand.

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Description

🎧 Elevate your workday audio—comfort, clarity, and connectivity in one sleek package!

ALL DAY ERGONOMIC COMFORT - Memory foam ear cushions wrapped in ultra-soft leatherette plus a lightweight adjustable headband for fatigue-free wear during marathon meetings.
CRYSTAL CLEAR CALLS RICH AUDIO - Active noise-canceling mic and automatic audio switching deliver professional call clarity and immersive hi-fi stereo music.
PLUG AND PLAY COLLABORATION READY - Optimized for Microsoft Teams, Zoom, and all major platforms—get straight to work with zero setup hassle.
SEAMLESS MULTI DEVICE CONNECTIVITY - Switch effortlessly between PC, Mac, and mobile with USB-C, USB-A adapter, and 3.5mm jack—stay connected wherever work takes you.
INTUITIVE INLINE CONTROLS PORTABILITY - Answer/end calls, mute, and adjust volume on the fly with touch controls; includes sleek carrying case for on-the-go professionals.

The Plantronics Poly Blackwire 5220 is a wired on-ear headset designed for professional communication, featuring versatile USB-C, USB-A, and 3.5mm connectivity. It offers active noise-canceling microphone technology, hi-fi stereo sound, and SoundGuard DIGITAL protection to safeguard hearing. Ergonomically crafted with memory foam leatherette ear cushions and an adjustable headband, it ensures all-day comfort. Plug-and-play compatibility with leading collaboration platforms and intuitive inline controls make it an essential tool for seamless, productive remote or office work.

Specifications

ASIN	B0C6FMM4W4
Age Range Description	Adult
Antenna Location	Calling
Audio Driver Type	Dynamic Driver
Best Sellers Rank	#22,637 in Computers & Accessories ( See Top 100 in Computers & Accessories ) #100 in PC Headsets
Bluetooth support?	No
Box Contents	Headset, USB-C to USB-A adapter, carrying case
Brand Name	Plantronics
Cable Features	Retractable
Carrying Case Color	Black
Carrying Case Material	Leather or leather-like substance
Colour	Black
Compatible Devices	Cellphones, Desktops, Laptops, Tablets
Control Method	Touch
Control Type	Volume Control
Customer Package Type	FFP
Customer Reviews	4.3 4.3 out of 5 stars (57)
Earpiece Shape	On-ear
Enclosure Material	Faux Leather
Frequency Range	20 Hz - 20,000 Hz
Generation	1
Hardware Interface	USB 2.0, USB Type C
Headphone Form Factor	On Ear
Headphone Jack	3.5 mm Jack
Headphones Ear Placement	On Ear
Impedance Unit of Measure	180 Ohms
Input-Device Interface	USB, 3.5 mm Jack
Is Autographed	No
Item Weight Unit of Measure	0.29 Kilograms
Manufacturer	Poly
Manufacturer Part Number	2-207586-333
Model Name	Poly Blackwire 5220 USB-C Wired Headset
Model Number	2-207586-333
Network Connectivity Technology	Wired
Noise Control	Active Noise Cancellation
Noise Control Features	active noise cancellation
Number of Items	1
Number of Power Levels	1
Product Features	Microphone Included
Series Number	52
Specific Uses For Product	Professional Communication
Style Name	2023 Version (USB-C & USB-A)
Theme	Business
UPC	196548548507 017229196513
Water Resistance Level	Not Water Resistant
Wireless Technology Type	Bluetooth

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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2 months ago

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NZ$367

Duties & taxes included

In stock

Sold byAmazon New ZealandDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to New Zealand.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Anita G.

Good experience, but the tracking updates could be better.

2 months ago

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

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