I purchased this item and it broke when I was washing it. Where can I get a replacement carafe?

We are sorry to hear the carafe broke. If you ever have any questions/concerns or need to place an order for parts, please feel free to contact Presto Customer Service Department Monday-Friday 8:00 am - 4:00 pm Central Time, by phone at 1-800-877-0441.

Can I buy a replacement carafe? Mine broke after the first use

We are sorry to hear this happened. We have replacement parts and are can certainly help you. Please feel free to reach out to us directly at 1-800-877-0441. We are available weekdays from 8:00 – 4:00 Central Time and are more than happy to help!

Can i buy just the glass as a replacement part?

Yes, you just need to order from the Presto website. Mine broke (my fault), but I called their customer service and they were nice enough to give me a mulligan and replace my glass for free. Awesome customer service!

Where can I find the gasket that goes onto the grounds cup? It must’ve went missing while cleaning it

We are sorry to hear you are missing the gasket. Would you please reach out to us directly at 1-800-877-0441? We can be reached weekdays from 8:00 - 4:00 Central Time.

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Dorothyâ„¢ rapid cold brewer

Product ID: 613230840

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Details

Brand
Presto
Colour
Special Feature
Rapid Cold
Coffee Maker Type
Cold Brew
Style
Modern
Specific Uses For Product
Iced Coffee

☕Perfectly smooth iced coffee

🧊Crystal-clear glass design

⏱️Rapid cold brew in minutes

Description

❄️ Brew Bold, Chill Fast, Impress Always

EFFORTLESS CLEANUP - Dishwasher-safe components make maintenance a breeze—more time enjoying, less time cleaning.
SLEEK TRANSPARENCY - Modern clear glass exterior lets you watch your coffee steep to perfection—style meets function.
BREW FAST CHILL FASTER - Experience barista-quality cold brew in a fraction of the time with rapid cold brewing technology.
MANUAL PRECISION CONTROL - Dial-operated brewing lets you customize strength and flavor with ease and confidence.
DESIGNED FOR ICED COFFEE LOVERS - Specifically crafted to deliver smooth, rich iced coffee that keeps you refreshed and energized.

The Dorothy™ Rapid Cold Brewer by Presto is a sleek, manual cold brew coffee maker featuring rapid cold brewing technology that delivers smooth, rich iced coffee in minutes. Its transparent glass design offers a modern aesthetic while allowing you to monitor the brewing process. Dishwasher-safe and easy to operate with a dial control, it’s perfect for professionals seeking quick, high-quality cold brew at home or the office.

Specifications

Brand	Presto
Colour	Clear/Transparent
Special Feature	Rapid Cold Brewing
Coffee Maker Type	Cold Brew Coffee Maker
Style	Modern
Specific Uses For Product	Iced Coffee
Exterior Finish	Glass
Operation Mode	Manual
Voltage	110 Volts
Number of Items	1
Human Interface Input	Dial
Net Quantity	1.0 Count
Global Trade Identification Number	00075741029375
Coffee Input Type	ground
Is Dishwasher Safe	Yes
UPC	075741029375
Item model number	02937
ASIN	B089B6D4P9

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