Susteen Datapilot LG Kit 3200/7000 USB

I purchased a Sprint LG Fusic cell phone on the salesman's assurance that the phone would "sync" my 500+ contacts, notes, and schedule, etc. with Microsoft Outlook as my Palm pilot currently does IF I bought the Susteen Datapilot program. After installing the program on my home PC and putting it to work, I quickly discovered that the program does not synchronize (or exchange) information with Outlook at all. Datapilot does a poor job of importing Microsoft Outlook files, transfering information incompletely, improperly formatted, etc. After what information is successfully transferred into Datapilot, this informationis, then, exported to the phone. Thereafter, any changes made to Outlook files or phone data do not get exchanged back and forth between the PC and the phone. Information can only go 1 way. Changes made in Outlook on the PC can only overwrite what is already in the phone, so, any changes made to phone date will be lost and vice versa. I ended up returning both the Datapilot AND the phone (and the phone return was no easy task).Overall, a VERY dissatisying, frustrating experience.

I'm dissapointed in the product for the LG Rumor. The Outlook contact link is clunky and the calendar is non-existent. I can more easily link MP3's through a direct USB connection rather than use this S/W. They took over a month to ship the S/W and sent the wrong package w/wrong USB cable. I wasted my money on this.

Great Product, depending on the phone it can be easy to use or a real pain. Not the fault of the software.

First, the installer always tries to install its own USB phone driver. If you already have a driver (for example the OEM driver), this new driver is unnecessary. But there is no option to not install it. If drivers are already installed, this part of the installation crashes, but leaves the rest of the product installed. The updater also crashes when it hits this part, but seems to update the rest of the product. Not a good first impression.I've used this with my LG vx5500, which it says it supports. It does not actually synchronize data, but simply overwrites. It reads from Outlook and writes to the phone, replacing anything already in the phone. This is both for contacts and calendar events.For contacts, it always writes to the phone as FIRST, LAST. There is no option to order by FILE AS or any other field.For calendar events, it can't read tasks or notes from Outlook, only events. It only shows the event subject in the phone; the location and body text are ignored. There are no options to configure this behavior.Overall, this product does work, but the above limitations seriously limit its usefulness. For a product that has been out for years, it seems more half-baked than I expected.

I had purchased this software when I had a Motorola E815. However, since I had a bluetooth adaptor, I didn't need to spend any additional money to use this when I swapped my E815 for an LG VX9800. After I paired my phone with my laptop, I just went in to the settings and changed things over to the bluetooth com port. So, as long as your phone is supported, any bluetooth phone you buy will work with this software. DataPilot supports a wide range of phones from a wide range of carriers. Don't underestimate the importance of this. If I had bought Motoroal Phone Tools, I'd be stuck looking for something that worked with LG phones.Even though I had the techs at the Verizon store transfer my contacts, I was able to back them up on my laptop in DataPilot with no problem. Since the phonebook on the 9800 supports multiple numbers per contact, they show up this way in DataPilot as well. You can also import contacts from a palm device as long as the palm software is installed on the same machine. One thing to note though is that this software does not do true syncing. You either write to the phone or the PC, and the source data overwrites the destination.Then came calendar functions. The lack of true syncing is really a pain here. I import from Outlook on a daily basis. However, appointments deleted from Outlook are not deleted from he calendar in data pilot. The workaround for this is to delete the data in data pilot then reimport from scratch. This mimics what data pilot does with the phone. This is klunky, but once you figure it out, it works ok.Then, I messed around with ringtones. I have been able to download midi files to my laptop, and then open them in the midi editor. Once there, I can transfer them to my phone - contrary to what Verizon would have you believe. Midi tones are not great, but you should be able to find something better than the tones they give you. Oh, if you should like some of the factory set "my sounds" as ringtones, you can read them from the phone and send them back to the phone as ringtones.The only other feature that is supported on my phone is picture/video transfer from phone to PC. I don't use my camera much, but I took a test picture to see how well it worked. When I tried to tranfer the picture to the PC, data pilot crashed. This is not important to me, but it is worth noting if it is important to you.I haven't tried to use DUN so I don't know if this works or not. It is not supposed to be supported, but it might work.Overall it's a decent product, and once you know the workarounds it is functional.

I had a Samsung 8200 and used the Data Pilot software to back up my contacts to transfer them to my new Google G1 phone.Suffice it to say, their data transfer capabilities are worthless. You have the capacity to export your address book to windows Outlook or Apple's Iphone.Excuse me, but the world does not revolve around Apple or MicroShaft. A simple method to export to CSV format would be VERY helpful. Of course, Google doesn't read MS WAB (address book) format, and the outlook export to CSV simply doesn't work well.Find other ways to sync your phone and your PC.