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If you message them, you'll get the same repeated auto response. A return option is available at your cost. Then they repeat the same "we're sorry, your satisfaction is important to us..." Product was shipped in a taped brown box and works some of the time.

As a autobody shop owner, This thing is below trash- it’s literally a cheap LED light with black stripes on it. Professional and proper lights eliminate better and create proper reflections. You can use most professional quality lights in most lighting scenarios. This thing though? Your not even getting a quality LED- your getting a light that has no power to it. When doing any PDR, It’s extremely hard to use this— and even worse if your trying to do it right. The brightness, the poor lines, the poor reflection, the cheap batteries, the usage of nonstandard charging input power, the fact that it came without a battery cover, The list of negatives go on. Do yourself a favor and spend more getting the right tool for the job- this one is not the one.

Nice for the price! My only concern is that the suction they are using has adhesive! So I need to always make sure to clean it!

Decent light board, mount sucks so I glued a MagSafe magnet to the back of it and used a MagSafe tripod to stand it up on its own. I wish the light was brighter but it’s capable of getting the job done

I had purchased another cheap version of this type of light before, but the articulated arm was terrible and the light was barely visible. This is at least an improvement over that. The arm is of better quality and holds its shape, and the light output is a bit better as well. I'm sure it would be much more useable in a darkened garage though. Also, I've seen complaints about the battery not working - you have to peel off the plastic wrapping!