I received the suitcase and it is locked! What is the code to open the lock?

Mine arrived locked too, I tried everything to open. Eventually after starting at 000, 629 tries at the combination later it finally popped open. That took about 25 minutes. Good luck!

What is the empty case weight?

The 28” is advertised as 9.5lbs. Mine just arrived and it weighs 10.1lbs on my luggage scale.

Will the 28” spinner be a problem while checking in the bag with American Airlines? They say the checked bag should be 62” and this is 65”

I got the 24 inch and measured it and found out that the dimensions here on Amazon as well as on the Samsonite website isn't accurate. The 24 inches was supposed to be 60.9 linear inches according to Samsonite website, but I measured it and it was just 57.5 inches. When expanded, it was 59 inches. So I returned it and now thinking if I should just get the 28 inches.

How I unlock it if forgot password??

Only issue with suitcase was no instructions on setting combo. BUT called Samsonite and were so helpful. Use a pen tip to push in the lil divot inbetween dials and lock. Reset. Push lock to the combo and pop, unlocked

Samsonite Freeform Spinner 28 | Desertcart New Zealand

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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NZ$1556

Duties & taxes included

In stock

Sold byAmazon New ZealandDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to New Zealand.

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Description

🧳 Travel smart, travel sleek — the future of luggage is here!

PACK LIKE A PRO - Cross ribbons keep your belongings secure and wrinkle-free, so you arrive looking sharp.
FLEXIBLE STORAGE - Expandable design gives you extra room when you need it—perfect for spontaneous shopping sprees.
EFFORTLESS MOBILITY - Double spinner wheels glide smoothly in every direction, making airport navigation a breeze.
ORGANIZED ESSENTIALS - Inner zippered pocket keeps smaller items like toiletries and gadgets neatly tucked away.
DURABLE LIGHTWEIGHT - Crafted from tough polycarbonate, this luggage balances strength with easy portability for stress-free travel.

The Samsonite Freeform Expandable Hardside Luggage combines a lightweight polycarbonate shell with durable construction and double spinner wheels for smooth 360° maneuverability. Its expandable design offers flexible packing space, while internal cross ribbons and a zippered pocket keep belongings organized and secure. Ideal for frequent travelers seeking a stylish, practical, and reliable suitcase.

Reviews

D**R

No key included for the lock

I received the luggage with a scratch. However, the worst thing is that the luggage is locked and no access code nor key is included in the package so I cannot open it... I have to ask for a refund and return it because of this.

17.07.2023

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Smooth transaction and product arrived in perfect condition.

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1 month ago

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NZ$1556

Duties & taxes included

In stock

Sold byAmazon New ZealandDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to New Zealand.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Khalid Z.

Great experience from order to delivery. Highly recommended!

1 week ago

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3 weeks ago

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Care instructions	Zipper closure
Material composition	Polycarbonate

Samsonite Freeform Spinner 28

Description

Specifications

Reviews

Common Questions