I just received this toy. It is not moving but it does bark and cry. Is it suppose to actually move?

In case anyone else runs into this problem: my dog bounced the toy down the stairs a couple times. It kept making noise, but stopped moving. I took off the skin and found that the two halves of the ball had twisted out of place. When I realigned them so that the protective walls around the on/off switch were again in the right place, the problem was solved and the toy worked as intended.

Why do I have to spend 20 minutes to figure out what this product is all about ? I give up at this point

This is actually (the skin) of a dog toy. The call inside makes all kinds of noises and shakes. My pup loves it so much that I have had to replace the body (skin) and ball. The ball diedcause it was left outside in a heavy rain. You should be able to find the complete toy (we call it mousey). My Pomeranian loves it. Favorite for years.

does it work on carpet or only on hardwood/tile floors?

It works fine both on carpet and hardwood/tile floors.

How do I change batteries? Can’t open plastic lid

You have to unscrew the small screw (Philips head if I recall correctly) that is placed at the center of the tab that "opens" the battery compartment after opening the ball.

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Hyper Pet Replacement Doggie Tail Grey - REPLACEMENT COVER ONLY | Spare outer skin fits the interactive wiggling toy unit, easy to swap when the original gets worn from daily play sessions

Hyper Pet Replacement Doggie Tail Grey - REPLACEMENT COVER ONLY | Spare outer skin fits the interactive wiggling toy unit, easy to swap when the original gets worn from daily play sessions

Product ID: 78316127

🔒Double security strap & Velcro

🦴Lightweight, soft furry plush

🧼Machine washable plush cover

NZ$61

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Description

🐾 Upgrade your pup’s play with the ultimate tail cover—secure, soft, and swap-ready!

DOUBLE LOCK SAFETY - New safety strap + Velcro closure keep the tail cover firmly in place during play.
EFFORTLESS MAINTENANCE - Removable cover designed for easy washing—machine or hand wash friendly for busy pet parents.
PLUSH PLAYTIME UPGRADE - Soft, lightweight furry material entices your dog to chase, fetch, and stay active.
SEAMLESS BATTERY ACCESS - Velcro closure allows quick battery replacement without hassle or downtime.
UNIVERSAL FIT DURABILITY - Fits all interactive Hyper Pet Doggie Tail units, built to withstand daily energetic play.

The Hyper Pet Replacement Doggie Tail Grey cover is a lightweight, plush outer skin designed to fit interactive wiggling dog toys. Featuring a new double security system with a safety strap and Velcro closure, it ensures a snug fit while allowing easy battery access and hassle-free cleaning. Perfect for all dog breeds and life stages, this durable replacement cover keeps your furry friend engaged and active during play sessions.

Specifications

ASIN	B01KVNMBZM
ASIN	B01KVNMBZM
Additional Features	Lightweight
Age Range Description	All Life Stages
Best Sellers Rank	#4,265 in Pet Supplies ( See Top 100 in Pet Supplies ) #163 in Dog Toys
Brand Name	Hyper Pet
Breed Recommendation	All Breed Sizes
Color	Classic Doggie Tail
Customer Reviews	4.2 4.2 out of 5 stars (1,059)
Date First Available	August 23, 2016
Dog Breed Size	Large
Global Trade Identification Number	00012575206015
Included Components	One replacement cover
Indoor Outdoor Usage	Indoor
Item Dimensions L x W x H	12"L x 2"W x 4"H
Item Shape	Rectangular
Item Type Name	Dog Toy
Item Weight	0.04 kg
Item model number	49980EA
Manufacturer	Hyper Pet LLC
Manufacturer	Hyper Pet LLC
Manufacturer Part Number	49980EA
Material Type	Polyester
Model Name	Hyper Pet Doggie Tail Replacement Cover
Model Number	49980EA
Pattern	Classic Doggie Tail
Pet Toy Type	Fetch Toy
Pet Type	Dog
Product Dimensions	12 x 2 x 4 inches; 1.41 ounces
Product Style	Replacement Cover
Recommended Uses For Product	Playing
Scent Name	Unscented
Size	Replacement Cover
Subject Character	Tail
Target Species	Dog
Theme	Animals
UPC	012575206015
Unit Count	1 Count
Warranty Description	No Warranty
Water Resistance Level	Not Water Resistant

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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NZ$61

Duties & taxes included

In stock

Sold byAmazon New ZealandDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to New Zealand.

Secure transaction

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TrustScore 4.5 | 7,300+ reviews

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